Kainoa Payton
Kainoa Payton at Suntrup Volkswagen
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Kainoa Payton | Page 2

VW Client Advisor

Suntrup Volkswagen

6014 S Lindbergh
St. Louis, MO 63123

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5.0
61 Reviews

Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"

5.0

61 Reviews

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61 Reviews of Kainoa Payton

April 01, 2024

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Employee Rating

Fast, courteous, and very friendly. Kii worked extra hard to get me into the vehicle that would help my family. He is a stellar employee and I feel this company is blessed to have him More

by christophermargison888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thanks or sharing your thoughts about your experience with Suntrup Volkswagen. We appreciate your business and hope to see you again soon!

March 24, 2024

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Employee Rating

Kai, Beau, and Suntrup were fantastic and got us the perfect car for our son! More

by KyleDufendach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Beau Schwartz

May 09, 2024

Suntrup Volkswagen responded

Thanks or sharing your thoughts about your experience with Suntrup Volkswagen. We appreciate your business and hope to see you again soon!

March 16, 2024

Dealership Rating
Employee Rating

Kainoa Payton made buying my new Tiguan a very pleasant experience at Suntrup! He went above and beyond to make everything perfect and I’m so happy with my new VW! His customer service skills are five sta More

by TMC24Tiguan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly (finance dept)

May 09, 2024

Suntrup Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2024

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Employee Rating

I have been dealing with this dealership for years. The service is good but Kai the salesperson was outstanding! More

by Lcaraballo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

February 29, 2024

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Employee Rating

Kai was great. He made the process incredibly easy and gave us the attention we needed. The gentleman in the finance department appeared annoyed with us when. We More

by danafarrill3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance

Mar 07, 2024

Suntrup Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

February 28, 2024

Dealership Rating
Employee Rating

Love Kai. Extremely knowledgeable, accommodating, and personable. Our only complaint was it took too long with the buying procedure. More

by messbarger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

February 15, 2024

Dealership Rating
Employee Rating

Karina was excellent. This is the 3rd VW we have purchased from Suntrup and 2nd from him. Great experience. Very pleasant person to work with. He even went to help detail More

by Jmathews6236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Merklin

Mar 07, 2024

Suntrup Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

February 14, 2024

Dealership Rating
Employee Rating

All around wonderful experience! Everyone was extremely helpful at every step in the process. Definitely would recommend to anyone looking for a Volkswagen. More

by shager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Schwartz

Mar 07, 2024

Suntrup Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

February 12, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was professional, provided great customer service, and was easy to work with. I highly recommend working with Kai Payton as a sales person. This was the most pleasant and smoo More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Jordan

Mar 07, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

January 29, 2024

Dealership Rating
Employee Rating

The best salesman I ever dealt with. Thank you for everything you did for us . More

by Belmica89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Suntrup Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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