Kaitie Stehr

Well, the dealership was under complete construction so it was a little messy however, the service department and the service writers were all very friendly and helpful it was a little messy however, the service department and the service writers were all very friendly and helpful More

by DISNEYFREAKS1 Verified Customer Verified Customer

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Services are excellent. Waiting room was super cold.Need better heating facility if customers are waiting. Waiting room was super cold.Need better heating facility if customers are waiting. More

by samir.niljikar Verified Customer Verified Customer

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Building under renovation so makeshift waiting areas, but service not affected. Efficient, friendly employees. Will return. service not affected. Efficient, friendly employees. Will return. More

by shank_michael Verified Customer Verified Customer

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Katie and Caleb were exceptional. They assisted me and explained the service process and bill. They assisted me and explained the service process and bill. More

by J_C_53188 Verified Customer Verified Customer

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Very friendly staff to work with. .the work was done correctly and relatively quickly so im happy .the work was done correctly and relatively quickly so im happy More

by johnozminkowski Verified Customer Verified Customer

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I have only been at this dealership for service on my car. They are very responsive, timely, friendly and respectful. They complete the service in the time frame quoted. car. They are very responsive, timely, friendly and respectful. They complete the service in the time frame quoted. More

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They did a great job fixing my vehicle and gave me a loaner car while my car was being worked on. They were always nice and respectful. loaner car while my car was being worked on. They were always nice and respectful. More

by NORTHRUP.PATTY Verified Customer Verified Customer

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Five stars all the way around! We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the ded We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the dedication of the entire team, including Ben, Gil, and Michael. The paperwork and financing with Ann was fast and transparent. Most recently, the Service department, led Assistant Service Manager Kaitlyn, proved to be truly outstanding. She handled my K5 vibration issue with effortless professionalism, providing proactive updates without being prompted. She treated a subtle concern seriously, moved quickly, and ensured I felt taken care of from start to finish. Kaitlyn's level of care sets the benchmark for service excellence. More

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It was good , everyone was nice. I had a good experience and my car was good . I had a good experience and my car was good . More

by AMBERNJOHNSON7 Verified Customer Verified Customer

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This is the fifth car my husband and I have bought at Russ Darrow. And we couldn't be happier. Russ Darrow. And we couldn't be happier. More

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