Kaitie Stehr

It took 346 days for my car to be ready from a warranty repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amaz repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amazing, understanding, the shopping experience there is they do want you to leave with a vehicle and they'll do whatever they need to to get that a possibility but I felt like all my problems with my vehicle could have been solved with a completed inspection. More

by straley.pamela1995 Verified Customer Verified Customer

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Very friend and efficient with good communication. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. More

by SMOORE0511 Verified Customer Verified Customer

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Always courteous, prompt, and show concern for customers. Up front with all issues and I love the videos Up front with all issues and I love the videos More

by microchef56 Verified Customer Verified Customer

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Fantastic service. Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! Brandon is awesome. Katie is wonderful! The technicians are spot on! So happy to do business with you all! More

by THOMAS.VINYARD1 Verified Customer Verified Customer

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They did a good job Fast friendly service. On time , I would recommend them to my friends. On time , I would recommend them to my friends. More

by KAYSERCHARLES Verified Customer Verified Customer

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Service was completed quickly. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. Person I met when I dropped off my car walked through the service and then confirmed what work was completed when returning my car. More

by MUZA_PSC Verified Customer Verified Customer

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Fantastic, friendly, and follow through is great. Invoice shows recommended service declined but never true. Invoice shows recommended service declined but never true. More

by MRAVET Verified Customer Verified Customer

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The service staff is the reason that I continue with this dealership. Friendly, knowledgeable and helpful. dealership. Friendly, knowledgeable and helpful. More

by RCAMPOPAIN0 Verified Customer Verified Customer

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The staff really knows what is doing. Thank you for the professionality for the kindness Thank you for the professionality for the kindness More

by don.valentini Verified Customer Verified Customer

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Great place to get service done! Would definitely recommend to visit Russ Darrow Kia in Waukesha! Would definitely recommend to visit Russ Darrow Kia in Waukesha! More

by KAITIE Verified Customer Verified Customer

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