Jonathan Brown

Drove 2 hours to look at a vehicle which wasn't there. Even though I had a set appointment and was advised that day that the vehicle was there! http://drvm.io/YzZiYmYwO Even though I had a set appointment and was advised that day that the vehicle was there! http://drvm.io/YzZiYmYwO More

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Russ Darrow Kia is by far the best car dealership I've ever encountered. Not only are the cars amazing, but the customer service is exceptional. Moreover, management goes above and beyond to help you with ever encountered. Not only are the cars amazing, but the customer service is exceptional. Moreover, management goes above and beyond to help you with everything that you need. Hi highly recommend Kia Russ Darrow to anybody that wants to buy a car! More

by JEANDELONGET Verified Customer Verified Customer

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My sales person Dennis was a superstar and helped the whole process move smoothly. I can't say enough nice things about him. whole process move smoothly. I can't say enough nice things about him. More

by S.MOORE Verified Customer Verified Customer

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It was very unorganized with a lack of Communication. We were sitting in the waiting area with no idea what was going on for far too long, and it was evident the salesman and finance manager were not on We were sitting in the waiting area with no idea what was going on for far too long, and it was evident the salesman and finance manager were not on the same page. More

by AKRUESEL Verified Customer Verified Customer

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Dennis went above and beyond to get me into a deal that worked for me and I am so happy and grateful for all of his hard work! worked for me and I am so happy and grateful for all of his hard work! More

by JBURTON77 Verified Customer Verified Customer

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Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Will 100% use him for my next vehicle pu Smooth and easy transaction! Xavier was my salesman and he did a fantastic job. Smooth and easy transaction! Will 100% use him for my next vehicle purchase in the near future More

by CWILLIAMS67 Verified Customer Verified Customer

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Five stars all the way around! We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the ded We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the dedication of the entire team, including Ben, Gil, and Michael. The paperwork and financing with Ann was fast and transparent. Most recently, the Service department, led Assistant Service Manager Kaitlyn, proved to be truly outstanding. She handled my K5 vibration issue with effortless professionalism, providing proactive updates without being prompted. She treated a subtle concern seriously, moved quickly, and ensured I felt taken care of from start to finish. Kaitlyn's level of care sets the benchmark for service excellence. More

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This is the fifth car my husband and I have bought at Russ Darrow. And we couldn't be happier. Russ Darrow. And we couldn't be happier. More

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Friendly and very easy to work with. Made sure that my purchase met all my needs. Made sure that my purchase met all my needs. More

by MIKEZWIEFELHOFER Verified Customer Verified Customer

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I had a great experience working with Brody at the dealership. He was very helpful and provided clear information every step of the way. He took the time to explain our payment options and made sure w dealership. He was very helpful and provided clear information every step of the way. He took the time to explain our payment options and made sure we fully understood all the features and functions of our new car. Brody was friendly, patient, and easy to talk to, which made the whole process smooth and stress-free. I’m very happy we had the chance to work with him and would highly recommend Brody to anyone looking for a car! More

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