Kaitie Stehr

Oil change was simple for the customer. Simply told them who I was and handed them the keys. I sat in the waiting room and even received 2 videos showing me that everything was ok. Simply told them who I was and handed them the keys. I sat in the waiting room and even received 2 videos showing me that everything was ok. More

by CALEBWACHO Verified Customer Verified Customer

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Since I bought my Telluride from this dealer I have been treated with curtesy and a willingness to serve me and my vehicle. The service person,Katie, has been most helpful in solving my issues. I would ra treated with curtesy and a willingness to serve me and my vehicle. The service person,Katie, has been most helpful in solving my issues. I would rate her a#10 on every level, and I will continue to deal with her on any issue with my Telluride! More

by GEORGE.WESSEL.WEB Verified Customer Verified Customer

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Friendly customer service, clear explanation of costs, fast service, easy to make the service appointment. fast service, easy to make the service appointment. More

by BKSBAGEN Verified Customer Verified Customer

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Took car in for first service over a holiday weekend. It took slightly longer than I would have hoped but it was over holiday weekend. It was done correctly and no issues. Will return for service. It took slightly longer than I would have hoped but it was over holiday weekend. It was done correctly and no issues. Will return for service. More

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Vastly underestimated wait time. No updates without asking. A 2 hour appointment turned into 3.5 hours. No updates without asking. A 2 hour appointment turned into 3.5 hours. More

by DALELANDGREN Verified Customer Verified Customer

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They are courteous and on time. They kept us informed on how the service was progressing. They kept us informed on how the service was progressing. More

by ELLEN.ROERDINK Verified Customer Verified Customer

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I came to the dealership in January and have been impressed with their care for my vehicle.. impressed with their care for my vehicle.. More

by J_C_53188 Verified Customer Verified Customer

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Friendly, responsive, attentive to my concerns. Apart from an oil change, this was my first actual service experience at any Kia dealer, and I have to say it was outstanding. As I told my service a Apart from an oil change, this was my first actual service experience at any Kia dealer, and I have to say it was outstanding. As I told my service advisor Kaitie, this was among the best service experiences I've had in decades of owning cars, including with fancy brands like Porsche, Audi, BMW, Volvo that pride themselves on white glove service. Kudos to Kaitie Stehr and Russ Darrow Kia of Waukesha. More

by kgschel Verified Customer Verified Customer

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The ICCU diagnosis and replacement were both done quickly and efficiently under warranty. I was provided with free Lyft service on the day of repair. Caleb kept me well informed. No complaints at all. and efficiently under warranty. I was provided with free Lyft service on the day of repair. Caleb kept me well informed. No complaints at all. More

by tknterry Verified Customer Verified Customer

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Great service provided and helpful information given in providing car service. Thank you so very much for honoring good services. providing car service. Thank you so very much for honoring good services. More

by J_RAASCH Verified Customer Verified Customer

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