I’m disappointed with the vehicle I bought from Casey. I
traded a “Top of the line Santa Fe with all the Bells and Whistles for a “plain car Kia Sorento” I would have at least expected the same respect of a
traded a “Top of the line Santa Fe with all the Bells and Whistles for a “plain car Kia Sorento” I would have at least expected the same respect of a car that match what I traded!! Very disappointed. That’s what happen when u trust people!
More
by nytegale
Other Employees Tagged:
Sam Saleem
Oct 26, 2020 -
Casey Kia responded
Thank you for your review Mrs. Brown. I apologize that you feel the way you do about the recent purchase of your brand new 2020' KIA Sorento EX AWD. This trim level is comparable to the trim level of the Santa Fe that you traded in. I will be more than happy to set up a time to go over all of the features and functions with you that come with your new Sorento. This is where our relationship starts. We want to make sure that we have answered all of your questions, and take care of all of your automotive needs in the future. Please email me at r_dial@caseyauto.com to schedule a time to meet with you. Sincerely, Roberto A. Dial- General Manager
Great experience from the time I came to the time I left.
Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. M
Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. Management and finance team were a pleasure to work with. Would highly recommend this dealership and Johhnie for your new or used Kia needs!
More
by mlava1018
Aug 01, 2020 -
Casey Kia responded
Thank you so much Matt for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA K5 EX. Also thank you for the positive endorsement of Johnnie Jordan and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager
A welcoming environment, has plenty of experts that'll
get you the car you need. Sales expert Kaitlin Fields made my car buy experience great.
get you the car you need. Sales expert Kaitlin Fields made my car buy experience great.
More
by B. Smith
Jul 11, 2020 -
Casey Kia responded
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager
Welcoming, friendly environment, sales representatives
are very helpful, patient, and work very well with me,professional, encourages you to stay positive ,hopeful, reliable, team players
are very helpful, patient, and work very well with me,professional, encourages you to stay positive ,hopeful, reliable, team players
More
by lorrainerawlingsbrown
Other Employees Tagged:
Sam Saleem
Jul 09, 2020 -
Casey Kia responded
Thank you so much Lorraine for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Rio. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager
Kaitlyn was very helpful as my daughter bought her first
car. She went above and beyond to find the right price. We strongly recommend her.
car. She went above and beyond to find the right price. We strongly recommend her.
More
by Lisa
Jun 06, 2020 -
Casey Kia responded
Thank you so much Lisa for the five star review! We are extremely grateful for the opportunity to earn your daughter's business on her first car! Also thank you for the positive endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Kaitlin was extremely helpful!! She is perky, helpful and
she has a beautiful spirit! I really enjoyed her! I would recommend that EVERYONE go to this establishment (and ask for Kate fields).
she has a beautiful spirit! I really enjoyed her! I would recommend that EVERYONE go to this establishment (and ask for Kate fields).
More
by noaneubia
May 24, 2020 -
Casey Kia responded
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. It is our goal to exceed the expectations of all of our customers with radical hospitality! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager
5/22/20 went to the Kia dealership not knowing if I
could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me.
could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me. She asked all the right questions and she was knowledgeable about her job. She made the environment feel comfortable and her personality is great. If you need a car from Kia, go see Kaitlin Fields. Signing off “Riding Sweet 2021 Kia Seltos”
More
by Dimplesr2
May 23, 2020 -
Casey Kia responded
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2021 KIA Seltos! Also thank you for the positive endorsement of Kaitlin Fields. It is our desired goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. I hope that you enjoy the rest of your birthday celebration this month! Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager
Kaitlin was a great saleswoman throughout my entire
process of purchasing my 2020 Kia Sorento SX. She was knowledgeable and logical during negotiations and with the help of Mr. Saleem, I was able to wa
process of purchasing my 2020 Kia Sorento SX. She was knowledgeable and logical during negotiations and with the help of Mr. Saleem, I was able to walk out the door with exactly what I wanted for the price I wanted. 100% recommended this team.
More
by Dominick Nigra
Other Employees Tagged:
Sam Saleem
May 23, 2020 -
Casey Kia responded
Thank you so much Dominick for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Sorento SX. Also thank you for the positive endorsement of Kaitlin Fields and Sam Saleem. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager
She has provided excellent service! She’s kind, easy to
talk to and she made me feel at ease when I was buying my car!
talk to and she made me feel at ease when I was buying my car!
More
by Mark
May 16, 2020 -
Casey Kia responded
Thank you so much Mark for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement for Kaitlin Fields. It is our goal to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager
I am a first time buyer and Kaitlin was very helpful
during the whole process she helped me and my wife purchase our new 2021 Kia Seltos. The process wasn’t too slow or to fast. She made sure to talk ab
during the whole process she helped me and my wife purchase our new 2021 Kia Seltos. The process wasn’t too slow or to fast. She made sure to talk about the vehicle and presented the vehicle right away. Great customer service and great information.
More
by Calican71733
Other Employees Tagged:
Sam Saleem
Apr 30, 2020 -
Casey Kia responded
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA Seltos. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager