Kaitlin Fields
Kaitlin Fields at Casey Kia
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Kaitlin Fields | Page 2

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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4.8
54 Reviews

Kaitlin joined Casey in February of 2019. She is certified in Child Education and her hobbies include crafting, basketball, and event planning.

Dealership Experience

5 yrs, 4 mos

Industry Experience

5 yrs, 4 mos

4.8

54 Reviews

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54 Reviews of Kaitlin Fields

May 24, 2021

Dealership Rating
Employee Rating

Mr. Johnnie is truly the best salesman I believe I have ever met. Before my experience with him I was extremely nervous about car buying, that I couldnt make a descion anywhere I went. As soon as we talked More

by Ciera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr. , Ed Denby, Michael Pina Jr.

May 24, 2021

Casey Kia responded

Thank you so much Ciera for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 20, 2020

Dealership Rating
Employee Rating

Jacob was friendly, patient, and determined to get us taken care of. The whole while he was super respectful of our wishes. Thanks so much. More

by louiswalker.wdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes, Jacob Martinez F. , Aaron McGiffin

Dec 24, 2020

Casey Kia responded

Thank you so much Louis for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 12, 2020

Dealership Rating
Employee Rating

Amazing dealership everybody is friendly and efficient was able to get a brand new car in only a matter of minutes if I had to choose any dealership it would be this one More

by Jasonmaxxx11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Orlando Vincent , Forrest Eversole, Diana Johnson , Karla Tristani

Dec 18, 2020

Casey Kia responded

Thank you so much Jason for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA Forte. Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 03, 2020

Dealership Rating
Employee Rating

I bought a Kia Cadenza from Casey Kia and it's a beautiful car. I dealt with Sam Saleem, Jacob Martinez and Aaron Mcgiffin. They are miracle workers. They can take a deal that looks impossible and m More

by Glat200879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Aaron McGiffin, Sam Saleem

Nov 07, 2020

Casey Kia responded

Thank you so much Gary for the five star review! We are extremely grateful for the opportunity to earn your business again on the purchase of your 2020 KIA Cadenza. Also thank you for the wonderful endorsement of Jacob Martinez, Sam Saleem, and Aaron McGiffin. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 25, 2020

Dealership Rating
Employee Rating

Let me start by saying by far the easiest and convenient sale of our life I got in touch over the phone with Casey kia after dealing with several Kia dealers in the area and we were connected with Sam. He w More

by Mommyoftwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Saleem

Oct 26, 2020

Casey Kia responded

WOW!!! Thank you so much for the five star review, and the glowing recommendation. We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Kaitlin Fields and Sam Saleem. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

October 25, 2020

Dealership Rating
Employee Rating

I’m disappointed with the vehicle I bought from Casey. I traded a “Top of the line Santa Fe with all the Bells and Whistles for a “plain car Kia Sorento” I would have at least expected the same respect of a More

by nytegale
Recommend Dealer
No

Other Employees Tagged: Sam Saleem

Oct 26, 2020

Casey Kia responded

Thank you for your review Mrs. Brown. I apologize that you feel the way you do about the recent purchase of your brand new 2020' KIA Sorento EX AWD. This trim level is comparable to the trim level of the Santa Fe that you traded in. I will be more than happy to set up a time to go over all of the features and functions with you that come with your new Sorento. This is where our relationship starts. We want to make sure that we have answered all of your questions, and take care of all of your automotive needs in the future. Please email me at r_dial@caseyauto.com to schedule a time to meet with you. Sincerely, Roberto A. Dial- General Manager

July 31, 2020

Dealership Rating
Employee Rating

Great experience from the time I came to the time I left. Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. M More

by mlava1018
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr., James Barnes , Aaron McGiffin, Sam Saleem

Aug 01, 2020

Casey Kia responded

Thank you so much Matt for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA K5 EX. Also thank you for the positive endorsement of Johnnie Jordan and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 02, 2020

Dealership Rating
Employee Rating

A welcoming environment, has plenty of experts that'll get you the car you need. Sales expert Kaitlin Fields made my car buy experience great. More

by B. Smith
Recommend Dealer
Yes
Jul 11, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

July 01, 2020

Dealership Rating
Employee Rating

Welcoming, friendly environment, sales representatives are very helpful, patient, and work very well with me,professional, encourages you to stay positive ,hopeful, reliable, team players More

by lorrainerawlingsbrown
Recommend Dealer
Yes

Other Employees Tagged: Sam Saleem

Jul 09, 2020

Casey Kia responded

Thank you so much Lorraine for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Rio. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 30, 2020

Dealership Rating
Employee Rating

Kaitlyn was very helpful as my daughter bought her first car. She went above and beyond to find the right price. We strongly recommend her. More

by Lisa
Recommend Dealer
Yes
Jun 06, 2020

Casey Kia responded

Thank you so much Lisa for the five star review! We are extremely grateful for the opportunity to earn your daughter's business on her first car! Also thank you for the positive endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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