Kaitlin Kraft | Page 2

Buying process was easy. Sales person did an excellent job. Paperwork was painless. On the day I actually ordered the car it would have been nice if the sales manager had Sales person did an excellent job. Paperwork was painless. On the day I actually ordered the car it would have been nice if the sales manager had come out and introduced himself as I was the only customer in the building More

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Katie Kraft was great! Easy to work with, very professional and helpful. The entire team was great. Overall, a relaxed and friendly atmosphere. Easy to work with, very professional and helpful. The entire team was great. Overall, a relaxed and friendly atmosphere. More

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Jon was a joy to meet. I had picked up my new vehicle the day before, but the salesman had spent only 5 minutes familiarizing me with my new car. So, when. I returned the I had picked up my new vehicle the day before, but the salesman had spent only 5 minutes familiarizing me with my new car. So, when. I returned the next day, Jon was kind enough to assist me and spent at least a half hour to explain all of the features of my new car so that I would understand them and know how to utilize them. Even though I had previously owned a Subaru, there were many updated features which are new to me and I need to be familiarized about them. Jon took time to make sure that I understood each one and that they would work for me. His style is kind and gentle. He understands the car and he seems to understand people. He wants you to be pleased with your vehicle and for it to work for you, as it should! He is a true asset to the Delaware Subaru Team. More

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Andy the GM along with Kaitlyn Kraft was great to talk to and helped secure the deal my father-in-law was looking for. and helped secure the deal my father-in-law was looking for. More

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They put my family at risk by selling me a car with a tire that was unsafe to drive. They said it passed their 152 point safety inspection. tire that was unsafe to drive. They said it passed their 152 point safety inspection. More

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Purchased my first Subaru from Delaware Subaru. Outstanding customer service and professionalism. Highly recommend dealership. Could not be happier. All service will be performed at dealer. Thank Y Outstanding customer service and professionalism. Highly recommend dealership. Could not be happier. All service will be performed at dealer. Thank You. More

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Professional, courteous, prompt in responding to our questions and a pleasure to work with! Will send all friends and relatives to her!! questions and a pleasure to work with! Will send all friends and relatives to her!! More

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I could not have asked for a better experience buying my first new car! I did not come in expecting to leave with a brand new vehicle, and Melissa helped make the process smooth and painless. I would highly first new car! I did not come in expecting to leave with a brand new vehicle, and Melissa helped make the process smooth and painless. I would highly recommend this dealership to anyone. The entire staff was so welcoming, and Melissa truly went above and beyond for my family and me. She was knowledgeable, patient, and genuine throughout the entire process. I wish I could give her more than five stars! I couldn't be any happier with my experience here. Thank you to the entire staff here, and an extra special thank you to Melissa for everything you have done for me! More

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