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Kaitlyn Mccartan
Kaitlyn Mccartan at Spitzer Volkswagen Amherst

Kaitlyn Mccartan | Page 3

Service Adisor

Spitzer Volkswagen Amherst

160 North Leavitt Road
Amherst, OH 44001

5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Kaitlyn Mccartan

November 25, 2025

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Employee Rating

Everyone is so friendly at this dealership. I take my car there for any service it needs. They do exceptional work with clear pricing and convenient scheduling. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Spitzer Volkswagen Amherst responded

Thank you for choosing Spitzer Volkswagen Amherst. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2025

Dealership Rating
Employee Rating

The dealership met all my needs The staff was superb, courteous, and professional. Knowledge and kind More

by samakp
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Mccartan

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Nov 23, 2025

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2025

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Employee Rating

The ladies were very welcoming and accommodating. Keeping me updated with the status was very much appreciated More

by Lakeshiagoodwin
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Mccartan

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Nov 21, 2025

Spitzer Volkswagen Amherst responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

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Employee Rating

The team here has been outstanding. They have helped me every step of the way and beyond. More

by Cherilynh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Baxter

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Nov 18, 2025

Spitzer Volkswagen Amherst responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2025

Dealership Rating
Employee Rating

There were two screws left behind and I don't know where they go bit of a concern I called and left a message but try to have heard anything back More

by Clayboytrucking
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Mccartan

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Oct 23, 2025

Spitzer Volkswagen Amherst responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 17, 2025

Dealership Rating
Employee Rating

The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro , Luke Ratz, Shawn Van Antwerp

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Oct 17, 2025

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

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Employee Rating

Good customer service, very helpful with all my questions and response's. Specially the gentleman and lady that help me with my concerns. More

by Frank Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Ratz

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Oct 04, 2025

Spitzer Volkswagen Amherst responded

Thank you, Frank, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2025

Dealership Rating
Employee Rating

Did what was necessary . Have an. Opinion I trusted.Mary very helpful! Jason was also helpful in a stressful situation! More

by WSMITH8397
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Kerro , * *

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Oct 03, 2025

Spitzer Volkswagen Amherst responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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