Kaitlyn Potts | Page 8

Very good customer service and the most thoughtful service advisors! Definitely will be back soon! service advisors! Definitely will be back soon! More

Helpful 0

Report | Print

Kaitlyn helped me receive very efficient service on my Ram TRX and the service team did a fantastic job. Thanks Kaitlyn! Ram TRX and the service team did a fantastic job. Thanks Kaitlyn! More

Helpful 0

Report | Print

Always have prompt service in their service department and the staff is very friendly and knowledgeable and the staff is very friendly and knowledgeable More

Helpful 0

Report | Print

Very courteous and attentive. Service was done in a timely manner. They kept me updated thru the entire process Service was done in a timely manner. They kept me updated thru the entire process More

Helpful 0

Report | Print

This dealer is WAY overpriced and very slow. When I bought my vehicle I prepaid 3 oil changes and they gave me an extra 3 as a bonus. So a total of 6 FREE oil changes. The take about three hours When I bought my vehicle I prepaid 3 oil changes and they gave me an extra 3 as a bonus. So a total of 6 FREE oil changes. The take about three hours for the oil change and even though I PAID UPFRONT, they still charge fees for labor and shop supplies. Their fuel filters on diesel trucks is $100 more than other dealers as well and bill for 1.5 hours. It takes less than 30 minutes to change them. Plus my truck always smell like diesel fuel on the inside when they are done. I paid $463.00 dollars for a free oil change and two fuel filters. Cullman Ram charges $316.00 for an oil change and filters. Hendrick is ripping people off. More

Helpful 0

Report | Print

Very good customer service. Service writers come right out and greet you with a good attitude and a big smile. Service writers come right out and greet you with a good attitude and a big smile. More

Helpful 0

Report | Print

Van seems to be working fine. They were good about updating us and telling us the progress on the van. They were good about updating us and telling us the progress on the van. More

Helpful 0

Report | Print