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Kaitlyn Potts
Kaitlyn Potts at Hendrick Chrysler Dodge Jeep RAM
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Kaitlyn Potts

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Kaitlyn Potts

April 25, 2024

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Service was a great experience very nice and quick. We and my family will definitely be back More

by kevin
Recommend Dealer
Yes
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April 18, 2024

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Kaitlyn was extremely nice and helpful during my visit! The service department ended up having my vehicle serviced well before I expected it to be ready. Couldn’t be happier with the experience here! More

by Jackson
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Yes
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January 31, 2024

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Love the service department. Everyone is always super nice and attentive. Will definitely be back! More

by Rebecca214webster
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Yes
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Feb 02, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Rebecca214webster, thank you so much for the positive review!

January 31, 2024

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So glad to see the new building is complete and service has been moved inside. Love the service department here! More

by Rebecca214webster
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Yes
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Feb 02, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Rebecca214webster, thank you so much for the positive review!

January 31, 2024

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Come see Robert Hooks at Hendrick Chrysler Dodge Jeep and Ram! He will take care of your vehicle needs. More

by Angela
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hooks, Kylen Brown

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Feb 02, 2024

Hendrick Chrysler Dodge Jeep RAM responded

Angela, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

November 26, 2023

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Great dealership and great friendly employees. They have anything you are shopping for and they will find it if they don’t! A pleasure experience everytime I’ve visited! More

by Ashley1123
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Recommend Dealer
Yes

Other Employees Tagged: Alan Caldwell, Courtney Hays

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Nov 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Ashley1123, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thanks so much for sharing!

July 25, 2023

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I Always use this dealership where I made my purchase for service. The staff is always friendly, courteous and knowledgeable. They also provide records as I request because I'm a record keeper on my vehicles More

by Jean
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham

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Jul 27, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Jean, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM!

June 14, 2023

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Everyone is eager to help sales the service department is on top of it game More

by Hibblerantony
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Recommend Dealer
Yes

Other Employees Tagged: DeAndre Whisnant

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Jun 16, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Hibblerantony, thank you so much for the positive review! We hope to have the opportunity to earn 5 stars next time!

June 13, 2023

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I will never take my car back to them again horrible service never again I promise you More

by dantem368
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Recommend Dealer
No
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Jun 19, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Jack at 205-545-8074. Thank you for your time and we look forward to hearing from you soon.

June 12, 2023

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The service department went above and beyond what I expected. Jack kept me informed on the status of my Gladiator. More

by Dalepickett
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Jack Helvin, Alan Caldwell, Emily Van Meter

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Jun 15, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Dalepickett, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

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