Kal Elhamad

Llegué buscando alguien que hablara español, y no pensé que la conseguiría en este dealership, pero si, Jorge fue súper amable, agradecido, su trato fue especial, muchas gracias Jorge! que la conseguiría en este dealership, pero si, Jorge fue súper amable, agradecido, su trato fue especial, muchas gracias Jorge! More

Report | Print

You know you are working with amazing sales person when you just came to the dealership to walk and see, and ending getting an amazing C-300, also thank you finance department, got amazing rates too and a you just came to the dealership to walk and see, and ending getting an amazing C-300, also thank you finance department, got amazing rates too and a lot of work! More

Report | Print

The overall buying experience at Mercedes-Benz of Grapevine was seamless and enjoyable. The showroom ambience was elegant, modern, and welcoming, reflecting the brand’s premium feel. Every step, from Grapevine was seamless and enjoyable. The showroom ambience was elegant, modern, and welcoming, reflecting the brand’s premium feel. Every step, from test drive to delivery, was well-organized and stress-free. The team maintained clear communication, efficiency, and a high standard of customer service throughout. Spencer was exceptional throughout the buying process. He was knowledgeable, patient, transparent, and genuinely friendly. He took time to understand our needs, answered every question clearly, and never pressured us. His thoughtful persuasion and professionalism gave us confidence and ultimately helped us close the deal comfortably. More

Report | Print

As soon as you get into the dealership you can feel the environment totally different from other dealerships. Totally recommended the experience. environment totally different from other dealerships. Totally recommended the experience. More

Report | Print

Great service, I am vey happy with my recent purchase, I finally got my dream car with the help of Salesman Jorge, he made the process very easy and made sure I got what I was looking for!! finally got my dream car with the help of Salesman Jorge, he made the process very easy and made sure I got what I was looking for!! More

Report | Print

The dealership was very pretty, but not the most comfortable. What shined was Tom. Excellent customer service from top to bottom. So good that I would absolutely recommend to friends and family that comfortable. What shined was Tom. Excellent customer service from top to bottom. So good that I would absolutely recommend to friends and family that they speak with him if they are at all interested in Mercedes. More

Report | Print

I had Will help me and he was excellent and provided amazing service. 10/10 would recommend him to anyone amazing service. 10/10 would recommend him to anyone More

Report | Print

Tom was amazing. Made the whole process so easy. I was out of town in a different state and he was able to get me paperwork and have the car delivered so I wouldn’t c Made the whole process so easy. I was out of town in a different state and he was able to get me paperwork and have the car delivered so I wouldn’t come home and be without transport. Best buying experience ever. Cal, the sales manager was phenomenal. And Chris, thank you for driving two hours in the hot Texas sun and traffic to make sure I had my vehicle. Tom thank you so much for best buying experience ever. More

Report | Print

I had an amazing experience purchasing my new Mercedes CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and t CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and truly went above and beyond to make the process smooth and enjoyable. He made sure every question was answered, took the time to understand exactly what I was looking for, and delivered with incredible attention to detail. Kal was equally impressive—supportive, transparent, and committed to making sure I was completely satisfied with my purchase. Together, they made what could have been a stressful process feel exciting and seamless. Their teamwork, honesty, and dedication to customer satisfaction set a new standard. I’m absolutely thrilled with my CLE53 AMG and highly recommend Basel and Kal to anyone looking for not just a luxury car, but a luxury experience from start to finish. More

Report | Print

Very helpful and amazing sales team. Everyone one helpful, understanding, and easy to work with. Everyone one helpful, understanding, and easy to work with. More

Report | Print