Arlington Nissan

Another exceptional service department visit at Arlington Nissan. My service advisor John Napientek is always a knowledgeable kind young man who puts my needs first and foremost. Highly recommend John and Ar Nissan. My service advisor John Napientek is always a knowledgeable kind young man who puts my needs first and foremost. Highly recommend John and Arlington Nissan service department for all service needs. More

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out t courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out the door now! Very pleased with Arlington Nissan because of John. Make that 10 stars! More

Internet price is not for all customers? I asked for the out the door price and I should have known something was bad about this place when no one got back to me. I asked for the out the door price and I should have known something was bad about this place when no one got back to me. More

These people are thieves! Tried to jack up the price with fake fees that add $9k to the price. The sales manager is rude and disrespectful. I wish I had read the Yelp reviews Tried to jack up the price with fake fees that add $9k to the price. The sales manager is rude and disrespectful. I wish I had read the Yelp reviews before we went in because this horrific customer service seems to be the norm. Reached out to owner Ryan Rohrman thinking he might care about the reputation of his family business but based upon g the reviews it seems this lack of business ethics is the norm. More

My whole experience at Nissan Arlington Heights was a great. Tyler Phanphagna Made my experience there comfortable. He was honest and cut right to the facts. When dealing with dealerships it’s a pain som great. Tyler Phanphagna Made my experience there comfortable. He was honest and cut right to the facts. When dealing with dealerships it’s a pain sometimes, but while looking over the details of a trade in, him and the finance team came through and made the process really easy! Tyler and I talked about life, learning to take L’s in life, and more. So, thank you Tyler for the experience and encouragement! More

Tyler helped provide the best service you can get nowadays and was willing to work with us in providing the best deal possible. nowadays and was willing to work with us in providing the best deal possible. More

A Disappointing Experience Vehicle: 2023 Nissan Rogue | VIN: JN8BT3BB5PW480483 | Stock: AN2968B I scheduled a test drive at 6:30 PM and arrived on time, expecting a smooth experience. However, the age | VIN: JN8BT3BB5PW480483 | Stock: AN2968B I scheduled a test drive at 6:30 PM and arrived on time, expecting a smooth experience. However, the agent I was supposed to meet, Andres, was unavailable due to an emergency. Another agent, Stephanie, assisted me, but I was told that the car I came for was being driven by the dealership manager and wouldn’t be available until Wednesday—two days later. This was frustrating for a few reasons: *The car is listed as “Personal use” on Carfax, yet it is actively being driven by the dealership manager. If it is being used by dealership staff, it would make more sense for it to be classified under “Corporate use.” *The mileage displayed online is no longer accurate since the vehicle is being driven. This lack of transparency can be misleading for potential buyers. *It felt like they were trying to push me toward other, more expensive cars instead of honoring the deal I originally came for. This is the second time I’ve had this experience at a Nissan dealership—last week, a different location told me the car I wanted was “sold” and then tried to sell me a higher-priced alternative. I chose this dealership because they had the best price listed online, but this experience made me question Nissan transparency. I was not expecting this from Nissan. Buyers should be aware of these tactics before making a trip. Wasted my 4 hours. More

Andres Garcia y Leonides me ayudaron y me aprovaron en una nueva carro del ano! una nueva carro del ano! More

Tyler, Domenic and the team were fun to work with. Fair deal and nice people to work with. Fair deal and nice people to work with. More

I had an amazing experience working with Tyler at Nissan Arlington heights. He was professional, knowledgeable, and went above and beyond to make the car-buying process smooth and stress-free. Tyler took th Arlington heights. He was professional, knowledgeable, and went above and beyond to make the car-buying process smooth and stress-free. Tyler took the time to answer all my questions and ensured I found the perfect car that met my needs. I truly appreciated his patience and transparency throughout the process. Highly recommend asking for Tyler if you’re looking for excellent service! More