Kale Wright | Page 5

Visited the San Leandro dealership to sell my car and Rick Martinez helped me and gave me top notch dollar alongside eskander. If your looking to sell or buy a car i would recommend Rick straight forward Rick Martinez helped me and gave me top notch dollar alongside eskander. If your looking to sell or buy a car i would recommend Rick straight forward guy and very helpful. More

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Wish I could give a 0 Star rating, because that’s what they’ve earned. I purchased new Jeep Wrangler in October from San Leandro, had to bring it back in for service when the rains began in December, sinc they’ve earned. I purchased new Jeep Wrangler in October from San Leandro, had to bring it back in for service when the rains began in December, since the Jeep has several leaks during rain. Very evident from videos I provided, and from the vehicle itself during the rainstorm when I brought it in for service. Service advisor Anders, the self proclaimed Jeep Whisperer advised me to put a tarp on it since nothing is wrong with the Jeep. Refused to document his knowledge. Matt, the service manager, at least listened to my concern and said they’d look into it, as well as reassigned me a new service advisor. Alex, new service advisor, promised to look into it, called me a couple times during the week with updates. On Christmas Eve he called to come pick it up since they were unable to locate a leak. I was baffled by this finding. When I arrived for pickup, I signed the paperwork and the Jeep was delivered. When I went to leave, I noticed the Jeep was sopping wet, even though the paperwork states it was dry. I returned to the service desk, called Alex to come inspect and that is when lies became clear. He refused to change to paperwork to state the wet findings, instead attempting to create a plan where I tarp it to isolate the leak during rain. I saw where this was going, so I departed and called Jeep Customer Care on my drive him from the dealer to create a case. If you want to be neglected and lied to, go to San Leandro Jeep service. I learned the hard way. Shady folks over there unfortunately, they fooled me. Jeep Customer Care directed me to another dealership (Cardinale Jeep) and they found a leak within 2 hours. It is not fixed yet, still leaks, but they are honest at least. More

by tplanphier Verified Customer Verified Customer

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Merci beaucoup pour la recommandation messieurs Raul Thank you so much to the team of san Leandro Thank you so much to the team of san Leandro More

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Kale helped me out a lot and Leon did as well also adrean was a good finance manager and we will come back to buy a car from kale any day was a good finance manager and we will come back to buy a car from kale any day More

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Armando and Jose WERE GREAT GUY THEY MADE ME FEEL MORE THAN COMFORTABLE TO PURCHASE MY NEW RAM 1500 THANK YOU!!! NO HAIR FELL WAS PULL OUT AT THE END THAN COMFORTABLE TO PURCHASE MY NEW RAM 1500 THANK YOU!!! NO HAIR FELL WAS PULL OUT AT THE END More

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Muchas gracias a Raúl por a verme ayudado en la compra de mi camioneta.Gracias al equipo de San Leandro mi camioneta.Gracias al equipo de San Leandro More

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Kale and financing were VERY helpful. They worked with my price range and preferences. I would recommend them highly! They worked with my price range and preferences. I would recommend them highly! More

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Gracias a Raul por ayudarnos en nuestro primer carro un jeep wlangler muchas gracias de nuevo jeep wlangler muchas gracias de nuevo More

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It was easy, just how I like dealing with buying a new vehicle Thank for taken care of us Darren vehicle Thank for taken care of us Darren More

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Great personality went out his way to help me. . I would and. Will recommend to ALL my friends and family. Excellent Customer Service . I would and. Will recommend to ALL my friends and family. Excellent Customer Service More

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