Kamil Wojcik

I had too much waiting time for financing. Please make financing process faster. Not only your dealership, but we are also busy and scheduled at the pinpoint date and time. Please make financing process faster. Not only your dealership, but we are also busy and scheduled at the pinpoint date and time. More

by mikiomatsui Verified Customer Verified Customer

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Very friendly and trying to find the best solution to the customer. Explanation is fully understood and he is also very patient customer. Explanation is fully understood and he is also very patient More

by chi-ord Verified Customer Verified Customer

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I would have like a faster more personal service due to the car being only a week old. Not the wait your turn attitude. My wife had to work early afternoon. My decision to purchase was based on perceived L the car being only a week old. Not the wait your turn attitude. My wife had to work early afternoon. My decision to purchase was based on perceived Lexus quality and my dealer expectations in the handling of an any warranty covered problems. I’m not so sure of a second purchase. Maybe, maybe not. More

by mfasenmyer Verified Customer Verified Customer

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We received an exceptional service at Lexus of Arlington Heights from the sales person to the manager!! We could not have been happier with our purchase! Everyone was very knowledgeable, helpful and extreme Heights from the sales person to the manager!! We could not have been happier with our purchase! Everyone was very knowledgeable, helpful and extremely nice! I would recommend this place to everyone in need of a car or just to make your day better :) More

by ewa2 Verified Customer Verified Customer

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Eddie and everyone was excellent! !!!! I would recommend others to your dealership in the future. !!!! I would recommend others to your dealership in the future. More

by rdivir1 Verified Customer Verified Customer

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Patrick was fantastic! He was patient and polite. The paperwork was smooth,and I felt great leaving with my new Lexus. I will definitely recommend this dealership to family He was patient and polite. The paperwork was smooth,and I felt great leaving with my new Lexus. I will definitely recommend this dealership to family and friends. More

by stysbogdan Verified Customer Verified Customer

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Worst service department and useless finance dept! I would never go back! Please buyers beware I would never go back! Please buyers beware More

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They promise to call back, and never do. You can't get ahold of a manager if you try. Awful experience. Brand new car has major issue and they don't even care - out of sight, out of mind. We You can't get ahold of a manager if you try. Awful experience. Brand new car has major issue and they don't even care - out of sight, out of mind. We have been very nice and understanding trying to fix this issue with a brand new car, but they haven't done a single thing they have promised to help us resolve the issue. Lip service and lies. Had we known this, we would have purchased from another Lexus dealership. RUN!! More

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OMG. WHere do I start this dealership should get closed down. Any good reviews they had there employees to write them. Please stay away from Chris in fina WHere do I start this dealership should get closed down. Any good reviews they had there employees to write them. Please stay away from Chris in finance dept. He is so Dam Lazy and a big liar. Each time you call finance dept no one nevers answer the phones. All mailbox full. I been waiting for my refund regarding me canceling my tire and wheel warranty. I signed papers back on May 14 now July 17 and still don't have my refund I contact Lexus Corp location. And now Chris responded to them and not the customer. Chris and all managers their should be fired. Please if you are praying people GOD will show please stay away from this car dealership. From sales rep. To service reps front door reception and finance dept Are all Liars. More

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Service, attention to detail and overall experience was truly exceptional. I would come back in the future. truly exceptional. I would come back in the future. More

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