Kan Zhou | Page 3

Like many of the happy customers who worked with Kan, I had a great buying experience with him. From the initial contact with Kan to when the car delivered to me in a different state, Kan had been very kno had a great buying experience with him. From the initial contact with Kan to when the car delivered to me in a different state, Kan had been very knowledgeable, patient, easy to talk to, responsive to any inquiries, always availability even after work hours. So far in my car buying experiences, the interaction with Kan ranked top. The most important thing was that he gave me reassurance along every step so I am making informed decision. Overall, I was extremely happy with the service I receive from Kan. I got what I wanted, how I wanted, when I wanted without the hassle. Kan is a great person to deal with and I highly recommend him if you’re buying your next vehicle. He totally changed my view of what most people think of when dealing with a car dealership. He is a great asset to the dealership. More

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It was a great experience for my first bmw. Kan helped me out. He was attentive and very friendly. Highly recommend this dealership for anything. me out. He was attentive and very friendly. Highly recommend this dealership for anything. More

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This was the 5th dealer I visited for this car 14’ c300 sport 4matic, negotiated a fair price free 1year warranty was a plus, even repainted the rear bumper due to paint chips, I’m 23 and this is my 4th ca sport 4matic, negotiated a fair price free 1year warranty was a plus, even repainted the rear bumper due to paint chips, I’m 23 and this is my 4th car purchase, by far best experience from any dealer More

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Awesome dealer I had a very good experience on 12/22 at BMW of Silver Spring with Mr. Zhou. With his help, I was able to lease an X2 at a very reasonable price. Mr. I had a very good experience on 12/22 at BMW of Silver Spring with Mr. Zhou. With his help, I was able to lease an X2 at a very reasonable price. Mr. Zhou was very knowledgeable, professional and had a lot of patience with my questions. He also educated me well on vehicle operation and maintenance. I would be more than happy to refer Mr. Zhou to my family and friends. More

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Good shopping experience I just brought a 202 X3 from Kan Zhou. He is so nice to help me find my dream car with a competitive price! Will introduce him to my friends!!! I just brought a 202 X3 from Kan Zhou. He is so nice to help me find my dream car with a competitive price! Will introduce him to my friends!!! More

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Excellent This was the simplest, fastest, and most pleasant experience I have had with a dealer! Kan and the team were great. My M3 is perfect! I recommend you This was the simplest, fastest, and most pleasant experience I have had with a dealer! Kan and the team were great. My M3 is perfect! I recommend you see them for your next BMW. More

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Great Experience op My Saleperson, Kan Zhou, provided me with a great purchasing experience. His customer service was first rate. We quickly agreed on price. We quickl My Saleperson, Kan Zhou, provided me with a great purchasing experience. His customer service was first rate. We quickly agreed on price. We quickly closed the deal from first meeting to car delivery in 3 days, as he promised. My dealing with the finance people, particularly Anthony Lucas, was also a very good experience. This is where I spent the longest time. Mr. Lucas was fair and did the best that he could in working things out on the extended warranties. More

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Great Experience I had such a great experience at BMW of Silver Spring that I will be sure to come back again for any future purchases. Kan was very attentive and dili I had such a great experience at BMW of Silver Spring that I will be sure to come back again for any future purchases. Kan was very attentive and diligent in getting me acclimated and situated with the deal. Both Anthony and Kan made the process very easy. Kan was able to get me the best deal possible for the vehicle and I can attest for him that he will beat any dealer's price with his diligence. Please be sure to give Kan a shout whenever you need. Truly an unforgettable experience! More

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Fantastic customer service Kan was extremely helpful with the whole process. I was originally going for a used car, however he was able to workout the finances for a brand new X Kan was extremely helpful with the whole process. I was originally going for a used car, however he was able to workout the finances for a brand new X3. The entire staff was extremely professional and the customer service was great. I highly recommend this dealership to everyone More

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Going above and beyond I am extremely impressed with the high quality of the service and the friendly staff. I want to express my heartfelt thanks for the vitally important I am extremely impressed with the high quality of the service and the friendly staff. I want to express my heartfelt thanks for the vitally important help Mr. Kan Zhou have provided. He showed up were not only very professional about his duties, but were also extremely thorough and detail-oriented. He has proved the commitment to meet the customer's specific needs. I admire his hard work. Thank you very much! More

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