Kan Zhou | Page 2

My wife and I were treated with kindness and professionalism. Hats off to Desirea Jackson our sales agent, and all the staff that made our purchase pleasant. professionalism. Hats off to Desirea Jackson our sales agent, and all the staff that made our purchase pleasant. More

Report | Print

Everyone at bmw of silver spring is great!Especially Everyone at bmw of silver spring is great! Especially Rachel Rhea! Richard Kreh Victor Kao Kudos to all team members at BMW of Silver Spring, than Everyone at bmw of silver spring is great! Especially Rachel Rhea! Richard Kreh Victor Kao Kudos to all team members at BMW of Silver Spring, thank you! More

Report | Print

Kan made the buying process very easy. He was extremely knowledgeable about my vehicle, even though it was not a BMW brand car. He was prompt and precise when responding to emails/texts/questions. Very H knowledgeable about my vehicle, even though it was not a BMW brand car. He was prompt and precise when responding to emails/texts/questions. Very Happy overall with my experience with him and BMW of Silver Spring overall. More

Report | Print

We had great experience working with Kan at BMW of Silver Spring, MD. We were referred by a friend who was very happy with Kan. We purchased our new BMW X5 without any hassles. Kan provided outstanding servi Spring, MD. We were referred by a friend who was very happy with Kan. We purchased our new BMW X5 without any hassles. Kan provided outstanding service; he answered all our questions and he was always available via phone call or text. We’d highly recommend Kan and BMW of Silver Spring. More

Report | Print

Jacob is a nice, polite man but in addition he is highly qualified professional. When Jacob promises - it's done. Very reliable and honest individual. qualified professional. When Jacob promises - it's done. Very reliable and honest individual. More

Report | Print

Great dealer and services, Kan is super helpful to get us a decent deal on our new car. Every thing goes smoothly from place order to pick up our customized car. Good Job ! a decent deal on our new car. Every thing goes smoothly from place order to pick up our customized car. Good Job ! More

Report | Print

I worked with Kan Zhou after inquiring on the website. Kan was very professional and knows the cars and features well. I never felt like I was being “sold to” throughout the process. Most enjoyable car-bu Kan was very professional and knows the cars and features well. I never felt like I was being “sold to” throughout the process. Most enjoyable car-buying experience I’ve had. More

Report | Print

Best Car Buying Experience Went in to look at a used car and had the best experience throughout the entire process. Kan Zhou was extremely helpful from start to finish. He kept Went in to look at a used car and had the best experience throughout the entire process. Kan Zhou was extremely helpful from start to finish. He kept constant communication, continuously keeping me up to date on things. A big thank you to Kan for not only taking care of me, but also the car in making sure it was in top shape. I highly recommend if you're looking to buy a car from BMW of Silver Spring to ask for Kan. Hands down the best car buying experience I've ever had. More

Report | Print

Leased a BMW here 3 years ago and knew the dealer Kan as a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worr a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worry free for me since then as Kan usually takes care everything for my car. Very positive experience and I wanna say, thank you, Kan. More

Report | Print

POOR SERVICE AND FOLLOW UP I WOULD GIVE THIS DEALERSHIP A ZERO STAR IF I COULD. THEY ARE ONLY CONCERNED ABOUT GETTING A SALE AND DOING ABSOLUTELY NOTHING AFTERWARDS. I PURCHASED I WOULD GIVE THIS DEALERSHIP A ZERO STAR IF I COULD. THEY ARE ONLY CONCERNED ABOUT GETTING A SALE AND DOING ABSOLUTELY NOTHING AFTERWARDS. I PURCHASED A CAR ON 1-3-20. I DID NOT GET MY PLATE TILL MARCH AND AS OF TODAY'S REVIEW, STILL HAS NOT GOTTEN MY TITLE AFTER SPEAKING WITH SALES MANAGER 1 MONTH AGO. SAVE YOURSELF THE AGGRAVATION, AND GO TO ANOTHER BMW DEALERSHIP. More

Report | Print