Karan Patel | Page 12

Buying Honda CRV Had an excellent experience. The prices were great and very competitive.The agents were very friendly and knowledgeable. To top it off the service pac Had an excellent experience. The prices were great and very competitive.The agents were very friendly and knowledgeable. To top it off the service package and the awards program is really good. More

Report | Print

Best buying experience ever I recently became a Car Pro member and was referred to this dealer as the only approved Honda Car Pro dealer in Houston. My wife and I received imme I recently became a Car Pro member and was referred to this dealer as the only approved Honda Car Pro dealer in Houston. My wife and I received immediate attention as soon as we arrived at the dealership. We were then introduced to Jack "Dino" , the manager. From there we were introduced to our sales person, Maria Avellaneda. The both of them made my wife and I feel very comfortable and welcome. They had the cars we called ahead and asked about, ready for us to test drive when we arrived. Maria made the whole process go very smoothly. Jack checked in with us several times during the process, to make sure everything was going OK. After we decided on the model we wanted , we were introduced to Karan Patel in the finance department. He also did a very good job of explaining everything to us. Overall the whole buying experience was excellent. In 40 years of buying cars, this was by far the best experience I ever had. I am also very thankful to the knowledge I gained from listening to Jerry, the Car Pro. Without this information, I might have had another bad car buying experience as I did in past years. As it is said, knowledge is key to everything. I have recommended the Car Pro, and the Russell and Smith dealership to several of my friends already. I give the folks at Russell and Smith Honda and the Car Pro 5 stars. Keep up the excellent work. Thanks again, Rick Condon More

Report | Print

SUPERSTAR SALE PERSON I HAVE ONE THE GREATEST SALES PERSON AT RUSSELL AND SMITH HONDA, SHE IS ALWAYS WILLING TO HELP OUT WHEN SHE CAN. SHE ODES NOT PRESSURE YOU INTO SOME I HAVE ONE THE GREATEST SALES PERSON AT RUSSELL AND SMITH HONDA, SHE IS ALWAYS WILLING TO HELP OUT WHEN SHE CAN. SHE ODES NOT PRESSURE YOU INTO SOMETHING AND TAKES HER TIME IS SELLING AND TELLING ABOUT ALL THE FEATURES THE CAR HAS. THIS IS MY SECOND CAR THAT SHE HAS HELP ME PURCHASE FROM RUSSELL AND SMITH. SHE IS ALWAYS SMILING. SHE CALLS TO CHECK ON US AFTER THE PURCHASE AS WELL TO FOLLOW UP IF WE HAD QUESTIONS OR CONCERNS. More

Report | Print

Excellent It's a great service. Friendly people helped to make buying process easy from first call until you get the key and later. Highly recommended. It's a great service. Friendly people helped to make buying process easy from first call until you get the key and later. Highly recommended. More

Report | Print

Great Experience I went into Russell and Smith Honda and left with the car that I wanted. Mr. Patel was helpful throughout the whole process. Great Place! I went into Russell and Smith Honda and left with the car that I wanted. Mr. Patel was helpful throughout the whole process. Great Place! More

Report | Print

Great Experience Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock withou Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock without being pushy. Excellent service and overall positive experience. Recommend! More

Report | Print

Great Option Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products and his understanding of what I needed. Thank you! More

Report | Print

Karan is the Best! This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan was our sales person and he was excellent! He saved me money and he was not focused on overselling me a car I couldn't afford. He stayed in my budget and really worked with me to get both the options and payments that I needed. He was so great I brought my father and my husband in and as a family we purchased three vehicles in one week. Thank you for the excellent service! I would also like to mention that Nick was an excellent Finance Manager! Very personable and he also really worked with the options and warranties to keep my payments where I wanted them! Thank you Nick! More

Report | Print

No hiccups in dealing with RSHonda team unlike other My first contact was Ian Nylander who gave me drive out price + proPal for Honda Pilot 2016 EX-L. Unlike other dealers in town they quoted rather sli My first contact was Ian Nylander who gave me drive out price + proPal for Honda Pilot 2016 EX-L. Unlike other dealers in town they quoted rather slightly cheaper than RShonda, but once I went their showroom, they come out with different pricing, it is just deceptive way of inviting customers. Karan and Jack Dino honored the price which was quoted by Ian. Although it took almost 5 hrs to get my car from the lot, but there was no pressure from them to buy extra stuffs. Working with Karan was very pleasant and he took care of my purchase. More

Report | Print

Great buying experience with Karan ! i worked with Karan and the experience was a pleasure, in spite of the dealership being very busy at time of visit. Karan took care of me the entire t i worked with Karan and the experience was a pleasure, in spite of the dealership being very busy at time of visit. Karan took care of me the entire time and i felt i was in good hands throughout the experience. He was knowledgeable about all of the vehicles about which i inquired and had answers to all of my questions and potential concerns. Thank you More

Report | Print