Karan Patel | Page 9

Overall liked the shopping experience, except for few glitches. Mr Prannath Pranu is an awesome person, showed us cars we were looking for as well helped us finalize the deal. Definitely recommends every glitches. Mr Prannath Pranu is an awesome person, showed us cars we were looking for as well helped us finalize the deal. Definitely recommends everyone to go and ask for him. However, one internet sales manager and another from finance section were not pleasant person to deal. Too bossy and unwilling to listen to the customers concerns. I would definitely avoid Karan Patel ( finance dept). More

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Fantastic Dealer - Ask for Mike Engbrock We purchased a used car from R&S and the experience could not have been better. It was quick and easy and their no haggle/hassle pricing was great. Go We purchased a used car from R&S and the experience could not have been better. It was quick and easy and their no haggle/hassle pricing was great. Go see Mike Engbrock and he'll take care of you just like he did for us. More

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I love Russell & Smith I just bought my 3rd car from Russell & Smith. I have to drive a little further from home and away from another Honda dealership but my experience has I just bought my 3rd car from Russell & Smith. I have to drive a little further from home and away from another Honda dealership but my experience has always been so positive. Andy had me in and out very quickly. The process was easy and smooth without a lot of haggling. I totally recommend them! Oh and Karan Patel in finance was also awesome. More

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Excellent Buying Experience Excellent customer service!! Dennis was very helpful, informative and kind. What an incredible buying experience. From the test drive to the paperwork Excellent customer service!! Dennis was very helpful, informative and kind. What an incredible buying experience. From the test drive to the paperwork there was no pressure or manipulation, just a straight forward, relaxing experience. He even filled up my tank and replaced the batteries in the keys before I drove away and offered to transfer my stuff from one vehicle to another. I will be recommending Dennis Lewis and Russel & Smith Honda to all my friends. They say that customer service is their number one priority and they deliver! More

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Awesome salesman Muhammad and an awesome team I want to give a shoutout not only to my salesman Muhammad who has personality plus who help me find the perfect car I also want to acknowledge Mr. Am I want to give a shoutout not only to my salesman Muhammad who has personality plus who help me find the perfect car I also want to acknowledge Mr. Ammar the sales manager and Karan in finance. From the time I stepped into the dealership until I finalized the deal in finance everyone was professional, kind and courteous. My son Adrian referred me to Muhammad. If you are looking for a vehicle please go see Muhammad you will walk out with a smile. Lynell More

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Made things right Our new Honda Civic was damaged by the dealership carwash before we even got to drive the car off the lot. They made things right by finding a new ca Our new Honda Civic was damaged by the dealership carwash before we even got to drive the car off the lot. They made things right by finding a new car with added accessories. More

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Good people and professionally trained I have great experience with Russel and smith Honda. Sales guy, Boubacar was fantastic. I left dealership three times and we been able to finalize my I have great experience with Russel and smith Honda. Sales guy, Boubacar was fantastic. I left dealership three times and we been able to finalize my car onfourt attempt. Boubacar remain same all the time, very professional, polite and friendly. Karan Patel in finance explain every little thing in detail. I had great experience with this dealership. More

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Fantastic This is our fourth purchase from Russell & Smith Honda. We keep coming back because of the top-knotch service. Dino always goes above and beyond to en This is our fourth purchase from Russell & Smith Honda. We keep coming back because of the top-knotch service. Dino always goes above and beyond to ensure we’re happy (and comfortable) with our purchase. Muhammad was our sales guy and he was very pleasant to work with as well. He wasn’t pushy when it came to buying the vehicle which is always a plus. Everyone involved in the process makes you feel at ease and makes the experience a great one. More

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Excellent experience We had an excellent experience with Boubacar and with Russell & Smith. This the second car that I am buying from this dealership and they have been wo We had an excellent experience with Boubacar and with Russell & Smith. This the second car that I am buying from this dealership and they have been wonderful to work with. Boubacar is a very patient and knowledgeable sales person. The Finance team (Anthony and Karan) were also very pleasant and nice to work with. More

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Awesome Service Hung was great. He had me in and out in two hours. Great experience! I will definitely refer him business! Looking forward to service department. I Hung was great. He had me in and out in two hours. Great experience! I will definitely refer him business! Looking forward to service department. I’m sure they are great! More

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