Karen Carofano
Karen Carofano at Toyota of Wallingford
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Karen Carofano

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
120 Reviews
4.8

120 Reviews

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120 Reviews of Karen Carofano

May 01, 2025

Dealership Rating
Employee Rating

Even though we did not purchase 2023 Toyota Tundra at this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we More

by carl
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2025

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Always thorough. Always professional Like the texting with recommendations and ability to accept or reject More

by WILLIAM r MINIHAN
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Recommend Dealer
Yes
Feb 17, 2025

Toyota of Wallingford responded

Thank you Bill! We look forward to seeing you again soon.

January 23, 2025

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Fast service, informed and nice service personnel. Such a simple add to your service experience ….Only wish service would finish with cleaning a car, or at least a coupon to get cleaned More

by jr.hoffman1717@gmail.com
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Recommend Dealer
Yes
Jan 29, 2025

Toyota of Wallingford responded

Thank you for taking the time to leave such a positive review!

January 19, 2025

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Dealership is good. Service tech cut corners while serving my Tacoma. Service manager took care of the situation. Hope she wrote up the tech. More

by FLS
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2025

Toyota of Wallingford responded

Thank you very much!

November 22, 2024

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Toyota of Wallingford is an Excellent facility. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. More

by nor.ellen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark in Service

October 27, 2024

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Very well trained courtesy staff they provide excellent service on time good atmosphere I am going to recommend friends & family members for delirshp More

by Yogishah2
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez , Bailey Tyler

October 13, 2024

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The hot sauna and steam while I waited for my car to be detailed, just amazing. Freddy and Paul gave me a great massage. More

by Katherine
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez

Oct 13, 2024

Katherine responded

Karen told me no massages but Paul and Freddy took care of me

August 27, 2024

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I had my car serviced on 8/26/24 and I have to say that everyone was so helpful and polite. Thank you so much for a great experience! More

by LeenieRav4
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Recommend Dealer
Yes

August 09, 2024

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Service was excellent and quick. All staff were very helpful and friendly. Highly recommend them More

by karisaadams1
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Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, David Chaney, Freddy Lopez , Bob Olson, Bailey Tyler

July 23, 2024

Dealership Rating
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Very nice setup. Easy to move through .I do not like putting that new app on my phone. More

by Luckyhorse9
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Recommend Dealer
Yes
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