Karen Carofano
Karen Carofano at Toyota of Wallingford

Karen Carofano | Page 4

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
132 Reviews
4.8

132 Reviews

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132 Reviews of Karen Carofano

October 23, 2023

Dealership Rating
Employee Rating

Noel Guidone very professional and friendly to what my tire was experiencing Tex Jordan Tyler was very good fixing my tire in and out in less then an hour thank you guys !! More

by Maryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Freddy Lopez, Shannon McCallum, Bob Olson, Noel Guidone service dept excellent

October 11, 2023

Dealership Rating
Employee Rating

Service was excellent and quick. Very happy with my experience with Toyota of Wallingford and the service team! More

by shann1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: D C, Shannon McCallum, Bob Olson

September 22, 2023

Dealership Rating
Employee Rating

Good service nice waiting area very hospitable and convenient so you can have 15 words there you go here’s your 15 More

by familywave444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Shannon McCallum, Bob Olson

August 29, 2023

Dealership Rating
Employee Rating

The staff are efficient in their work and polite and caring in their interactions with customers. More

by aeddy1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , Bob Olson

August 25, 2023

Dealership Rating
Employee Rating

Job completed, but car returned dirty, need vacuum and/or car clean. Air limited from vents, possible cabin air filter clogged? Should have been inspected. More

by jr.hoffman1717@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , Bob Olson

August 07, 2023

Dealership Rating
Employee Rating

This was the first time I did business with Toyota of Wallingford. The whole experience of buying a car from this dealership was awesome! Very helpful, courteous, friendly, knowledgeable and comfortable More

by debwhoplays
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Roberts, Mark Stevens

Aug 07, 2023

debwhoplays responded

Thanks so much, Mark Stevens, for all your help for me in the process of buying a car! That seemed so easy!

July 28, 2023

Dealership Rating
Employee Rating

Service is top notch at Toyota of Wallingford. Bob and the entire staff exceed all expectations More

by rickallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion , D C, Shannon McCallum, Bob Olson

May 30, 2023

Dealership Rating
Employee Rating

The customer service was very helpful and efficient. All questions were answered by the customer service. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 16, 2021

Dealership Rating
Employee Rating

Came in for a 70 thousand mile service. Helped me use a coupon to help keep the cost down. Recommended the best time to update my navigation system. The waiting area use cool clean and comfortable. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Toyota of Wallingford responded

Thank you so much!

July 01, 2021

Dealership Rating
Employee Rating

We always have a great experience with Toyota of Wallingford. When in the market for a new car I will definitely go there again. I have recommended this dealership to several of my friends. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Olson

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