Karen Carofano | Page 5
Service Manager
Toyota of Wallingford
859-861 North Colony Road
Wallingford, CT 06492
132 Reviews
Write a Review132 Reviews of Karen Carofano
June 30, 2021
The people here were great! They couldn't do enough for me and my van. They informed me daily on what they did to my van, how far along it was and if they found the problem. After some time they were unabl me and my van. They informed me daily on what they did to my van, how far along it was and if they found the problem. After some time they were unable to find the problem so they sent it up to where I bought it in the first place. (Which I was glad they did instead of trying to fix the problem that they were not familiar with) Being a disabled person in a wheelchair my van is heavily converted to accommodate my needs. It was fixed in a couple of days, brought back to this dealership and everything is all fixed (so far) I would say to people of you need to get service on your vehicle, bring it to them and they will treat you right! More
Other Employees Tagged: Bob Olson, Carla and Lorraine were the two ladies that kept me informed daily and I can't thank them enough for the wonderful job they did!!
June 22, 2021
Fantastic! Carla’s helped me out a number of times, and every single one has been completely free of any stress, and incredible considerate and thorough. Can’t thank you guys enough for how incredibly goo every single one has been completely free of any stress, and incredible considerate and thorough. Can’t thank you guys enough for how incredibly good the service is. More
Other Employees Tagged: Bob Olson, Carla
May 19, 2021
Steve Jr. was excellent gave us great price on new Camry AWD and top dollar on trade salesman John Savenelli was very nice not pushy no pressure AWD and top dollar on trade salesman John Savenelli was very nice not pushy no pressure More
Other Employees Tagged: Steve Zion Sr, Sohail Butt, Mike Cote, Eric Levine , Bob Olson, John Savenelli, Elvin Witcher, Steve Zion Jr
April 06, 2021
Employees bend over backwards to make sure customer is satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership More
Other Employees Tagged: Bob Olson
April 01, 2021
Brought car in for warranty issue to be corrected, women neglected to inform me that they needed access to back seat. She said if "you run right down and clean it out we can have the car ready this afterno neglected to inform me that they needed access to back seat. She said if "you run right down and clean it out we can have the car ready this afternoon". The person doing intake should have noticed that the back seat had stuff in it when I dropped it off yesterday. What a group of morons. More
Other Employees Tagged: Lorraine
March 30, 2021
Appointments are available again to sit and wait for the car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you! car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you! More
Other Employees Tagged: Bob Olson
March 27, 2021
I have had my 2011 Toyota Tacoma serviced at this dealership since day of purchase dating back to Sept.2011. The two service advisors Bob Olson and Karen Carafano that I have dealt with have been exc dealership since day of purchase dating back to Sept.2011. The two service advisors Bob Olson and Karen Carafano that I have dealt with have been exceptional. Their professionalism is by far outstanding. All work by the Toyota tech's have been as promised. All I can say in addition is...TOYOTA LET"S GO PLACES. More
Other Employees Tagged: Bob Olson
January 10, 2021
The staff was very pleasant and informative. They answered my questions thoroughly. The work was completed in a reasonable amount of time. I would definitely recommend them to others. answered my questions thoroughly. The work was completed in a reasonable amount of time. I would definitely recommend them to others. More
Other Employees Tagged: Bob Olson
January 06, 2021
Excellent service, excellent work and repair quality from the technician. Great service and communication. Would recommend Toyota of Wallingford to everyone! Excellent overall experience. TY the technician. Great service and communication. Would recommend Toyota of Wallingford to everyone! Excellent overall experience. TY More
Other Employees Tagged: Bob Olson

