Karen Collins
Karen Collins at Nucar Chevrolet of New Castle

Karen Collins

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

Contact Me
4.9
107 Reviews

Karen has 30+years of auto experience, and has spent 21+ years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!

Dealership Experience

22 yrs, 1 mo

Industry Experience

43 yrs, 1 mo

4.9

107 Reviews

Write a Review

107 Reviews of Karen Collins

January 06, 2026

Dealership Rating
Employee Rating

Dealership is clean. All personnel go out of their way to make the buying experience pleasant. They are knowledgeable, prepared and most helpful! More

by joan-lyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Campbell, Sam Odongkara

Jan 07, 2026

Nucar Chevrolet of New Castle responded

Thank you for the kind review! We’re glad you noticed our clean dealership and helpful, knowledgeable team. We truly appreciate your feedback and are happy to hear you had a pleasant buying experience!

December 20, 2025

Dealership Rating
Employee Rating

They were polite. They handled my problem with professionalism. I was totally at ease with their service. Their service was second to none. I would recommend all of my More

by creese3544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy McLeod, Chris Castner, Alex Wadolny , Kevin Castaneda, Alex Castaneda-Perez, James Ellingsworth

Dec 22, 2025

Nucar Chevrolet of New Castle responded

Thank you for the wonderful review! We’re glad to hear you felt at ease and received professional, top-notch service. We truly appreciate your recommendation and your trust in our team.

November 30, 2025

Dealership Rating
Employee Rating

Good dealership with less reward option. Adrian handled my case really very well. I must appreciate his friendly nature and desire to assist. I took Equinox LT model and I wanted to upgrade More

by vijayindraag007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Vasquez

Dec 02, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your feedback and for recognizing Adrian’s efforts—he’ll truly appreciate that. We’re sorry to hear about your concern regarding the upgrade process, as a review rating would never be a factor in honoring a request. We would appreciate the chance to clear up any misunderstanding and review the situation with you directly. Please give us a call at 877-687-1304 so we can discuss this further and work toward a resolution. Thank you!

November 23, 2025

Dealership Rating
Employee Rating

He was very knowledgeable on the vehicles I was interested in. Helped me decide which one worked the best for my needs More

by pam406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2025

Nucar Chevrolet of New Castle responded

Thank you so much for the review!

November 20, 2025

Dealership Rating
Employee Rating

We were very happy with everything Nate, Karen and Frank were all very helpful. Thank you very much More

by phillyfan0124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Guzman, Frank Dionisi

Nov 24, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re happy to hear Nate, Karen, and Frank were all so helpful. We truly appreciate you choosing us!

November 03, 2025

Dealership Rating
Employee Rating

Very Friendly and helpful throughout the process. Made the process easy, quick, and seamless. I would return. More

by tcoulbourne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Campbell, Frank Dionisi

Nov 04, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad our team made the process easy and seamless for you. We look forward to seeing you again!

October 12, 2025

Dealership Rating
Employee Rating

Jake was an absolute pleasure to work with. He was quick to respond, friendly, and incredibly knowledgeable about his vehicle. The car buying process with Jake was simple and painless. More

by brandon krauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Madden , Rob

October 09, 2025

Dealership Rating
Employee Rating

My advisor, Damon, was professional, helpful, and knowledgeable! The customer service was exceptional and everyone was courteous and professional! Great experience! More

by mem1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Castaneda, Damon Ferrell

Oct 10, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re delighted to hear Damon and the team provided exceptional service. We truly appreciate your kind words and your business!

October 06, 2025

Dealership Rating
Employee Rating

Josh is a great find! I have complete confidence in his work and NuCar’s team. Never a disappointment! More

by Procleansince1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re so glad to hear that Josh and our team continue to earn your confidence. We appreciate your loyalty and kind words!

October 02, 2025

Dealership Rating
Employee Rating

I was greeted by the service manager, John Stidham, at 7:30 am for my 8am appointment. In less than an hour my car was ready and William went over my service and I was on my way. Great service visit. More

by Dwggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Odongkara, Ira Benson

Oct 03, 2025

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re glad John and William were able to take great care of you and make your visit quick and easy.

1
...

Dealership Inventory (296 Vehicles)

new 2025 Chevrolet Tahoe car, priced at $78,350
2025 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
used 2024 Buick Enclave car, priced at $25,850
2024 Buick Enclave
used
Summit White exterior
Automatic
Front-wheel Drive
used 2022 Chevrolet Colorado car, priced at $22,995
2022 Chevrolet Colorado
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $36,575
2026 Chevrolet Silverado 1500
new
White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Equinox EV car
2026 Chevrolet Equinox EV
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Suburban car, priced at $100,894
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive