

Karen Collins
Chevrolet Sales Manager
Nucar Chevrolet of New Castle
174 N Dupont Hwy
New Castle, DE 19720
Karen has 30+years of auto experience, and has spent 21 years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!
Read moreDealership Experience
21 yrs, 5 mos
Industry Experience
42 yrs, 5 mos
73 Reviews
Write a Review73 Reviews of Karen Collins
April 27, 2025
Overall had a good experience at NuCar. Salesman was very new but was very helpful. The only problem I had which is a big problem was the amount of time I was at the dealership. It was 6h Salesman was very new but was very helpful. The only problem I had which is a big problem was the amount of time I was at the dealership. It was 6hrs. I got there at 12:30pm salesman met me outside. I told him what I was looking for and promptly showed the vehicles. Within 30 mins I picked one for a test drive. We came back I told hm let’s make a deal. This is where the issues started. I had a budget I was sticking to and wasn’t goi g over it. I did all number crunching with different rates and prices. So issue #1. The truck I was looking to buy was listed on your web $60,000 exact truck same vin. The first offer you gave on paper was $3,000 more than the website price. Your two salesman looked befuddled. Problem #2 I told them my budget $725/month payment. It was feasible. Your guys keep coming back with $900 payments. I keep saying g it was too high I I was goi g to rethink my on what I was goi g to buy. After 4 more hours the finance guy in the back office comes out and says let’s go into his office and talk. After 20 mins!!! He had the offer to buy the truck for the price I set $725. 20 MINs. that’s all it took. Now I know you’re in the business to make a profit I get that. If I give you my budget and you can’t get to that number say it. Don’t waste my time with the “Lrt me go talk to the my manager” crap back and forth. Let’s the salesman do his job and show you what your looking for give all the information about the car. Then take it right to the financial guy and let him to the work if he can’t get you to the numbers you need say it and that’s it. I’ll go to plan B rethink things thru. The manager should manage her salespeople not my financial requirements. Leave that to the finance dept. with that said I should have been in and out in 2-21/2 hours tops. More
Other Employees Tagged: Sam Odongkara, Nate Guzman , Alex Castaneda the new salemman. 5⭐️
April 24, 2025
Chuck and the entire team at Nucar are very accommodating and a total pleasure to work with I would recommend them to everyone that’s why I continue to purchase at their dealership and a total pleasure to work with I would recommend them to everyone that’s why I continue to purchase at their dealership More
Other Employees Tagged: Chuck Maynard, Adrian Vasquez , Larry in finance
April 16, 2025
Knowledgeable staff clean professional facility took their time explaining the vehicle and purchasing process would definitely recommend their time explaining the vehicle and purchasing process would definitely recommend More
Other Employees Tagged: Chuck Maynard, Adrian Vasquez, Frank Dionisi , Mitch Miller
April 10, 2025
Great experience at the dealership. NuCar is my go to dealership for the last 15 years NuCar is my go to dealership for the last 15 years More
Other Employees Tagged: Angelo Garcia , Brooke in finance
April 07, 2025
Wry nice and friendly I felt like I was part of the Chevrolet family. Thx for the Chevy experience. Chevrolet family. Thx for the Chevy experience. More
Other Employees Tagged: Angelo Garcia
April 05, 2025
I took home my 2025 Chevrolet Trailblazer yesterday. Have had two Equinoxes and I am hoping that my Trailblazer serves me as well as they did.. Now to that person who helps me every time; I would like Have had two Equinoxes and I am hoping that my Trailblazer serves me as well as they did.. Now to that person who helps me every time; I would like to thank Randy McLeod for his expertise and help with all my many questions. It is truly appreciated. Everyone at NuCar Chevrolet have always been generous with their time and I feel I am treated very well here. So thanks to them also. . Now, back to my "Trailblazer" .. More

Other Employees Tagged: Randy McLeod
April 01, 2025
Nate was a great salesman! Low pressure. Dealership had plenty of vehicles to choose from. Everyone was friendly yet professional. Low pressure. Dealership had plenty of vehicles to choose from. Everyone was friendly yet professional. More

Other Employees Tagged: Nate Guzman
March 30, 2025
The staff were very friendly and service was fast. Very helpful with repair that I need to get done. Very helpful with repair that I need to get done. More
Other Employees Tagged: Tracy Gell, Chuck Maynard, Karen Spangler, Randy McLeod, Mario Hudson, Sam Odongkara, Chris Cochran
March 27, 2025
Randy & Nucar are the best! Our deal was painless & I love my 2025 New Tahoe! Thank you. Our deal was painless & I love my 2025 New Tahoe! Thank you. More

Other Employees Tagged: Randy McLeod, Frank Dionisi
March 21, 2025
Second vehicle that Randy has sold me I highly recommend Randy . I will purchase from Randy as long as he is working with the company Randy . I will purchase from Randy as long as he is working with the company More

Other Employees Tagged: Randy McLeod, Christopher Montelongo