Karen G. Escajeda Prieto | Page 10

I leased a 2019 Forester from Wilsonville Subaru in October 2018 and have been servicing my car at the dealership since. As I have had very positive experience with the leased Forester and the service October 2018 and have been servicing my car at the dealership since. As I have had very positive experience with the leased Forester and the service department over the past two years and half, I was looking to purchase a new Subaru at the end of my lease. On different visits that led me to eventually make up my mind, I worked with two women guest advocates, Karen and Holly, and both of them were exceptional in their professional knowledge, attentiveness to my personal needs, and general personableness and patience in interpersonal communication. After I bought a new car with Holly's help, she was also super responsive to any post-sale concerns I had about my new purchase and did a wonderful job calming my new buyer's "jitters." This really speaks volumes about the dealership's high standard of customer service and care. Would absolutely recommend both Karen and Holly to anyone interested in a Subaru! More

Report | Print

Super easy and fun experience! Karen answered all of my questions and stayed past closing to help me get into my dream car! Would absolutely recommend her and this team to anyone in the market for a Subaru questions and stayed past closing to help me get into my dream car! Would absolutely recommend her and this team to anyone in the market for a Subaru! More

Report | Print

We worked with Karen Escajeda from start to finish as we were looking for a certified pre-owned Subaru. Karen was super easy to work with! Very knowledgeable and showed us the car of our dreams. We never fe were looking for a certified pre-owned Subaru. Karen was super easy to work with! Very knowledgeable and showed us the car of our dreams. We never felt pressured and ended up coming back to purchase the 2021 Forester she showed us. We absolutely love it and appreciate all of Karen's assistance with our purchase. Thank you, Karen! More

Report | Print

Everyone we dealt with was both pleasant and knowledgeable. Karen took great care if us and was sure to go over all the details with us. We live our new Outback! knowledgeable. Karen took great care if us and was sure to go over all the details with us. We live our new Outback! More

Report | Print

Fast friendly upfront service. They clearly explain everything and do their best to get you a deal. Karen was exceptional at getting us the crosstrek we wanted. everything and do their best to get you a deal. Karen was exceptional at getting us the crosstrek we wanted. More

Report | Print

This was the best experience i had especially buying my first car. Karen was such a great help explaining everything clearly and being understanding she didn't pressure into getting the car it was natural first car. Karen was such a great help explaining everything clearly and being understanding she didn't pressure into getting the car it was natural and not fake. More

Report | Print

People were very helpful and friendly. Karen went out of her way to accommodate my husband to sign papers at his office. She followed up with emails to make sure I was aware of what needed to be done or had her way to accommodate my husband to sign papers at his office. She followed up with emails to make sure I was aware of what needed to be done or had been completed. She followed through to make sure my car was ready and waiting for me to pick up and explaining very clearly how things worked. Did the last bits on her day off!! Excellent! More

Report | Print

When we walked into the dealership three people walked towards us and then darted away. I was questioning myself, how did I look, how was I dressed did I not look like somebody that could afford to purcha towards us and then darted away. I was questioning myself, how did I look, how was I dressed did I not look like somebody that could afford to purchase a new car. But then Karen walked up with an amazing attitude and a smile on her face. Thank goodness she arrived I was just about ready to leave. we explained what we were looking for and she walked us around the facility showing us the cars that we were interested in. She answered all of our questions and then went and got keys so we could test drive our new car. Through the entire process she was thorough, patient, professional and very energetic. She walked us through all of the added features and I believe sold everyone to us. This is my fourth Subaru vehicle and I was convinced I was moving over to Honda because of the interest rate and the money they were giving me for my vehicle for trade-in. So just to let you know your top sales employee is Karen and she deserves a raise. More

Report | Print

Karen was amazing start to finish. She was patient, and very understanding. She listened to our needs and put us in the perfect car for our family! Thank you again Karen! very understanding. She listened to our needs and put us in the perfect car for our family! Thank you again Karen! More

Report | Print

Our experience was unlike any other. Karen was professional, personable and very knowledgeable about the various vehicles we looked at. The total experience was truly unlike any other. We will def professional, personable and very knowledgeable about the various vehicles we looked at. The total experience was truly unlike any other. We will definitely consider Wilsonville Subaru for our future Subaru purchases. More

Report | Print