Karen Lucas
Karen Lucas at Ettleson Cadillac

Karen Lucas

Internet Sales Manager

Ettleson Cadillac

6201 South La Grange Road
Hodgkins, IL 60525

4.8
10 Reviews
4.8

10 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

10 Reviews of Karen Lucas

April 17, 2024

Dealership Rating
Employee Rating

Over all good - still waiting on PIN for free charging which is frustrating but overall good. More

by jem.clambert@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Amadeo, . . , Dave Garza

Apr 19, 2024

Ettleson Cadillac responded

We would like to thank you for sharing this review, Jem. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Signature: Frank Amadeo, General Manager (708) 215-2350

April 03, 2024

Dealership Rating
Employee Rating

OUTSTANDING DEALERSHIP. ..Dan & Frank were great. They also have a super service area with top notch people More

by FRANHTR220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Ettleson Cadillac responded

Fran, I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Signature: Frank Amadeo, General Manager (708) 215-2350

April 01, 2024

Dealership Rating
Employee Rating

They always take very good care of me. I was in and out very quickly on the day I picked up my new car. Great communication and service! More

by OSCIA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Ettleson Cadillac responded

I am so glad we could take care of all of your needs at Ettleson Cadillac. Thank you for giving this feedback; I will be sure to share it with the team! Signature: Frank Amadeo, General Manager (708) 215-2350

March 08, 2024

Dealership Rating
Employee Rating

Angelo Boccia was very helpful the process was done very professionally also Luis who show me the car was very helpful and thorough. Katherine in finance was very helpful as well explain all the paperwork. More

by cerny.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Ettleson Cadillac responded

Thank you for taking the time to provide this feedback, Michael. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Signature: Frank Amadeo, General Manager (708) 215-2350

February 10, 2024

Dealership Rating
Employee Rating

Awesome Customer service. The staff were very knowledgeable. I was able to test drive both cars I anticipated purchasing. I bought my dream car for an excellent price. Louis a More

by lucijc7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Ettleson Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Louis and Angelo were able to meet your needs. At Ettleson Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Signature: Frank Amadeo, General Manager (708) 215-2350

January 20, 2024

Dealership Rating
Employee Rating

What a genuine pleasure to purchase a car from people who care. Who go out of their way to ensure satisfaction to a customer. We received wonderful service from Michael, Louis and Brian After our explana More

by bobbie3067
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Ettleson Cadillac responded

At Ettleson Cadillac, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Signature: Frank Amadeo, General Manager (708) 215-2350

September 17, 2023

Dealership Rating
Employee Rating

This dealership in my opinion is outstanding and I would recommend them.what more can you say than that More

by fred65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Greene

Sep 20, 2023

Ettleson Cadillac responded

I really appreciate the kind recommendation, Fred. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Signature: Frank Amadeo, General Manager (708) 215-2350

Sep 20, 2023

Ettleson Cadillac responded

.

April 25, 2023

Dealership Rating
Employee Rating

I have been working with Ettleson for over 25 years and have always been treated respectfully. More

by bzoufal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Amadeo

Apr 27, 2023

Ettleson Cadillac responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Signature: Frank Amadeo, General Manager (708) 215-2350

April 11, 2023

Dealership Rating
Employee Rating

Keith was a great salesperson, and I had a great experience purchasing my car from Ettleson. I highly recommend this dealership! More

by hockeyguy7769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

Ettleson Cadillac responded

I cannot thank you enough for your wonderful review of Ettleson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Signature: Frank Amadeo, General Manager (708) 215-2350

May 18, 2022

Dealership Rating
Employee Rating

They have been great dealing with always have the answers when I have had questions More

by farns102
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Calandriello, Brian Greene

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