Karen Rodriguez
Karen Rodriguez at Ford of Kendall

Karen Rodriguez | Page 2

Director of Operations

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Karen Rodriguez

September 23, 2024

Dealership Rating
Employee Rating

Melissa was Excellent , she made the process so easy. Excellent customer Services and deals! Thank you More

by CHINEADELAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rene Alberto Rodriguez , Melissa Perez

Sep 29, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

September 01, 2024

Dealership Rating
Employee Rating

Valentina was a very good seller answered all our questions we will definitely come back again More

by VOLOSINS910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Melendez, Juan S Pineda, Rene Alberto Rodriguez, Eduardo J Saranova , Christopher Alvarez, Julio M Lafaurie

Sep 06, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 31, 2024

Dealership Rating
Employee Rating

Very pleased with professionalism of Mister Felix Ortega, his attitude is a Plus for your company , I'll not change Kendall Ford service because of Him. More

by Patricioziliani0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not remember names now, but every person I've talk to have been extremely gentle

Sep 06, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 09, 2024

Dealership Rating
Employee Rating

Mi esposa llevo el vehículo su cita a las 11am para servicio y un recall. El advisor le dijo 2 horas y que el vehículo seria entregado directamente hasta nuestro hogar. Todavia a las 6pm no teniamos no More

by JCPERFORMANCE302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Raul Melendez, Angerlin K Soto, Brian Horta , Julio M Lafaurie

Aug 12, 2024

Ford of Kendall responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please reach out to us at (305) 238-9211 to speak to our manager directly.

August 04, 2024

Dealership Rating
Employee Rating

Servicio rapido eficiente. Muy facil de hacer la cita por la aplicación y tiempo de espera razonable More

by JOSE alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Ford of Kendall responded

Hola José, nuestro personal está dedicado a brindarles a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si tiene alguna necesidad o pregunta adicional, estaremos encantados de ayudarlo. ¡Buen viaje!

August 03, 2024

Dealership Rating
Employee Rating

Everyone was Very professional and knowledgeable. The wait time was minimal. A very positive experience. More

by Miamiartist69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Granda, Daniel Alejandro Menegatti Gomez , Frank Mederos

Aug 09, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 26, 2024

Dealership Rating
Employee Rating

Clean, friendly, knowledgeable staff. No hassle process, excellent place to go get your new wheels More

by VPERE009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rene Alberto Rodriguez , Anthony Roque 5 stars

Jul 31, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

June 30, 2024

Dealership Rating
Employee Rating

Horrible experience. Wasted my time and my money has not been refunded because of Rafael. I’m think of contacting Dade County Consumer Affairs Department . More

by Gasconcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafael Mendoza

June 29, 2024

Dealership Rating
Employee Rating

Good service, on points will call again for service and have my vehicle fixed their More

by Lavanmcknight10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felix Ortega , Christopher Alvarez

Jul 01, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

June 15, 2024

Dealership Rating
Employee Rating

Amy is an excellent salesperson and professional It was a pleasant experience with her. Thanks More

by BRIXTOCONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Crespo , Julio M Lafaurie

Jun 19, 2024

Ford of Kendall responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

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