Karen Suarez
Karen Suarez at Oakes Kia

Karen Suarez | Page 4

Finance Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.6
234 Reviews
4.6

234 Reviews

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234 Reviews of Karen Suarez

January 10, 2026

Dealership Rating
Employee Rating

I would never ever, ever, ever, recommend buying from here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my v More

by jeraldz80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Anh Pham

Jan 12, 2026

Oakes Kia responded

Jerald, I apologize for the negative experiences you had during your visit. This doesn't reflect the level of customer service we aim to provide, and I can understand your frustration. If you're open to it, I'd like the opportunity to speak with you and address these concerns further. Please feel free to reach out at your convenience. Thank you, Bryan Hendrich - General Manager - (816) 474-2900

January 06, 2026

Dealership Rating
Employee Rating

The service was great, one of the fastest and easiest experiences. Thank you for everything More

by kaneishah1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hazlett, Gazi Boshnjaku

Jan 07, 2026

Oakes Kia responded

Here at Oakes Kia, we are always thankful for positive feedback from our customers. Thank you, Kane!

January 04, 2026

Dealership Rating
Employee Rating

The service was great. I felt like everything was streamlined and made it easier in a pinch. More

by austinthrasher22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gloria Lillich, Max Martin

Jan 06, 2026

Oakes Kia responded

Austin, thanks so much for the 5-star review of Oakes Kia!

December 29, 2025

Dealership Rating
Employee Rating

I would definitely return to this dealership in the future. Stacey was an amazing sales rep and couldn’t have asked for a better person to handle business with. More

by mmorales838
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Blohm, Steven Carroll

Dec 30, 2025

Oakes Kia responded

We're thrilled to hear you had such a positive experience with Stacey! Thank you for choosing Oakes Kia, and we look forward to seeing you again!

December 29, 2025

Dealership Rating
Employee Rating

They are kind and supportive through the process. They were open to answering all my questions. More

by patrobin51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Martin , Travis Petrovich

Dec 29, 2025

Oakes Kia responded

We are glad to hear that you had a kind and supportive experience with us. Our team is always open to answering your questions at Oakes Kia!

December 24, 2025

Dealership Rating
Employee Rating

Absolute pleasure to work with from top to bottom. Best new car purchase experience of my life. More

by michael steadman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorraine De La Isla, Gazi Boshnjaku , Lucas Allen

Dec 26, 2025

Oakes Kia responded

Michael, thank you for visiting Oakes Kia!

December 24, 2025

Dealership Rating
Employee Rating

chuck went out of his way to make sure everything was ready for me and explained everything perfectly More

by cmmingo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Henn

Dec 26, 2025

Oakes Kia responded

Thank you for your feedback! We're thrilled Chuck provided excellent assistance. We hope to see you again at Oakes Kia!

December 22, 2025

Dealership Rating
Employee Rating

Meghan and the sales. lady that presented loan to .e.badgerd me with lies of deceit with costs they said was a downpayment which became untrue,claims that was the only way More

by marvindwilsonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Meaghan Hill , Travis Petrovich

Dec 22, 2025

Oakes Kia responded

Marvin, thank you for bringing this to my attention. We aim for transparency and honesty in all our dealings, so it's concerning to hear about your experience. I'd like to better understand what happened here and see how we can address your concerns. Please feel free to reach out directly so that together we can work through this issue. Thank you, Bryan Hendrich - General Manager - (816) 474-2900

Dec 29, 2025

marvindwilsonsr responded

Hi Bryan ,as.a.reult.of Meghan not responding from.messages.i have left on her voicemail.i have started the necessary procedures in recovering costs that the carlot convinced me was the down payment ,I have sent out a formal.demand out for the recovery of the 2 200.

December 01, 2025

Dealership Rating
Employee Rating

Carles Henn And Karen Suarez they were excellent through the whole process they were very nice to me thank you both More

by shirley.strange48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Henn

Dec 02, 2025

Oakes Kia responded

Shirley, thank you for sharing your experience with Carles and Karen! We're glad they provided excellent service throughout the process. We truly appreciate your business and we hope to see you again at Oakes Kia!

November 30, 2025

Dealership Rating
Employee Rating

Oaks Kia delivers dependable vehicles, excellent support, honest communication, and a comfortable buying process from start to finish. More

by morrisonlisa46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Petrovich

Dec 02, 2025

Oakes Kia responded

Thank you for your business and feedback, Lisa! We’re happy to hear you had a five-star experience with our team at Oakes Kia. See you next time!

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