Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Kari Bratton

June 30, 2025

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Waited for 5 hours in the lobby, arrived early for appointment time, no mention of service vehicle, have to come back to finish service More

by maryphillip.oconnell
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Recommend Dealer
Yes
Jun 30, 2025

Subaru of Little Rock responded

Hello Mary: I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 22, 2025

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My wife had a nail in the right rear tire and needed the repair done without an appointment. Kari and the Subaru crew took care of it by replacing the tire quickly. More

by BOB.LOYD
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Recommend Dealer
Yes
Jun 22, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 20, 2025

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They got their job done really quick. I was informed what I needed to do for my subi More

by laoma
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Recommend Dealer
Yes
Jun 20, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 14, 2025

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All people that I worked with were outstanding, especially Kari Bratton. The staff was very accommodating and the mechanics were very efficient. My car is running great. More

by EDWINEHAZEL
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 14, 2025

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Kari was very pleasant and explained everything in detail. New video of service performed is great. Overall great experience. Total time at dealership was less than an hour for standard oil change, More

by becky.dost
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 11, 2025

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seems like there was a lot of confusion and i was checked in by her co-worker who mistakenly wrote down that I was dropping the vehicle off. After 3 1/2 hours, I asked about the status of the work to be don More

by THERESA.WEBRE63
Recommend Dealer
No
Jun 14, 2025

Subaru of Little Rock responded

Thank you, Theresa, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

June 09, 2025

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I consistently get excellent service from my service rep. My mechanic has excellent diagnostic skills and routinely gives me service I can trust. More

by gtebbetts
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear , David Bratton

Jun 09, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 09, 2025

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This Subaru dealership has excellent facilities for quick and valuable service. I was sent a video of my Subaru’s evaluation. Great service! More

by clshaw2007
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Recommend Dealer
Yes
Jun 09, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 05, 2025

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Employee Rating

Had an appointment for oil change / tire rotation. They got me in quickly, did all the advice required on the car, and had me on my way in about an hour. Nice waiting area. Overall great experience More

by tomboothe
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 02, 2025

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Employee Rating

First experience with the dealership after moving to the area recently- All was very personable and professional. Video review was terrific More

by HOUS
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Recommend Dealer
Yes
Jun 02, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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