Karifa Mara | Page 17
Maserati-Alfa Specialist karifamara@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Maserati-Alfa Specialist (240) 252-5800 karifamara@criswellauto.com Karifa Mara brings 20 years of experience in car sales to the table. Prior to joining Criswell Maserati, Karifa was a consultant for other high end cars such as Lexus, Audi, Jaguar, Range Rover, Porsche, Mercedes Benz and BMW, where he was always one of the top performers. Having worked in diverse systems, Karifa is very flexible and brings a wealth of knowledge in sales strategies and exceptional customer satisfaction and retention. In addition, he is fluent in French.
Read moreDealership Experience
8 yrs
Languages Spoken
English
French
205 Reviews
Write a Review205 Reviews of Karifa Mara
August 07, 2017
Great Experience! I highly recommend Karifa at Criswell Alfa Romeo for your next purchase or lease. Karifa was extremely responsive and found the car I was looking for I highly recommend Karifa at Criswell Alfa Romeo for your next purchase or lease. Karifa was extremely responsive and found the car I was looking for in a few days. He paid attention to the details and make the whole experience enjoyable. Do yourself a favor and go to Criswell Alfa Romeo! More
July 27, 2017
Great Alfa Romeo buying experience! I recently purchased a used 2015 Alfa Romeo 4C from Karifa Mara at Criswell Maserati. Karifa was very pleasant to work with, and I will highly recomme I recently purchased a used 2015 Alfa Romeo 4C from Karifa Mara at Criswell Maserati. Karifa was very pleasant to work with, and I will highly recommend him to my friends and peers. After submitting an Autotrader email about the car, Karifa's email responses were prompt and helpful. He did not call me excessively or attempt to chase me down. As I am really short, he had his service department move the driver's seat in the car so that I could come down and safely test drive it before I arrived. Alfa Romeo 4Cs require manual seat height adjustment, so this gesture was extremely appreciated. The initial price of the car was below my expectations and the buying experience was simple, straightforward, and pleasant. After a brief negotiation, we reached a deal that I felt was mutually beneficial to everyone. I was in and out, in roughly 2 hours end to end. I was traveling to visit family prior to visiting Criswell Maserati, so I had my mother bring me to the dealership. Karifa made it a point to talk with her and entertain her while I was occupied. I really appreciated his willingness here as well. While I didn't interact much with them, Omar and Robert were also very pleasant to speak with when I did chat with them. I highly recommend Karifa and Criswell Maserati. More
Other Employees Tagged: Robert Buchanan , Omar Stwodah
July 08, 2017
Karifa Mora This was my first experience with Maserati and Karifa made the experience for my wife and I a memorable one. I purchased a Levante and am in love with This was my first experience with Maserati and Karifa made the experience for my wife and I a memorable one. I purchased a Levante and am in love with my SUV. More
July 08, 2017
The test drive sold the car I have purchased many luxury vehicles in the past, and have been on multiple test drives , but never one as exhilarating or informative as our test dr I have purchased many luxury vehicles in the past, and have been on multiple test drives , but never one as exhilarating or informative as our test drive with Karifa Mara . He also provided us with an excellent buying experience once we decided to purchase our Maserati . Karifa and Krystie (in finance ) made the entire transaction process seamless and pleasant. I would highly recommend Criswell Auto . More
Other Employees Tagged: Krystie Zhang
July 01, 2017
great experience buying an alfa romeo Karifa and Robert were very friendly and easy to work with. no high pressure sales tactics and down to earth so we did not feel we had to go back and Karifa and Robert were very friendly and easy to work with. no high pressure sales tactics and down to earth so we did not feel we had to go back and forth and be forced to a deal. They gave us a very good price the first round that was much better than the other dealers. it was a pleasure to buy a car from this place. More
Other Employees Tagged: Robert Buchanan
June 26, 2017
An amazing car buying experieince Criswell Maserati is a fantastic dealership from which to buy a high end automobile. Low to no stress whatsoever, friendly customer service from every Criswell Maserati is a fantastic dealership from which to buy a high end automobile. Low to no stress whatsoever, friendly customer service from everyone whom I encountered, and attentive service when completing a sale. Chuck Lewis and Rob Buchanan were excellent to work with. My main salesman was Karifa Mara. We had met on a previous visit to the dealership, so returning to actually buy a vehicle was like reconnecting with an old friend. He was extremely attentive even to the fact that my son was getting hungry during the paperwork processing for the sale, and so he found him something to eat and drink. This is A++ service all around. Even the young service associate, Roberto, was an example of genuine attentiveness. all around this is the perfect example of customer service at its best. I have just bought my first Maserati, but this will not be my last, and I will come to Criswell to purchase the next one too! Keep up the great work! More
Other Employees Tagged: Robert Buchanan , Chuck Lewis, Roberto
June 26, 2017
Awesome Maserati Buying Experience I had the pleasure of buying my Maserati from Karifa who helped me every step of the way and even went above and beyond well after I received my car. I had the pleasure of buying my Maserati from Karifa who helped me every step of the way and even went above and beyond well after I received my car. He was knowledgeable and courteous and the entire process went along smoothly. I highly recommend! More
June 23, 2017
An enjoyable - car-buying experience I came to the dealership to drive the Alfa Romeo Guilia. I called ahead and scheduled an appointment with Karifa, and he was a pleasant person to wor I came to the dealership to drive the Alfa Romeo Guilia. I called ahead and scheduled an appointment with Karifa, and he was a pleasant person to work with. I don't know how to say this politely, but in the past when I have dealt with car salesmen, I've left feeling like I needed to get a shower to scrub the "ick" factor off. My dealings with Karifa were not at all like that. He's personable and knowledgeable, and will tell you when he doesn't know something, rather than making stuff up. I will cheerfully recommend Criswell - and specifically Karifa. And I'll definitely be recommending my Alfa Romeo Guilia, as well - the car is a blast. Robert Buchanan worked with me on some of the paperwork associated with the lease arrangement; he, too, seems like a good guy to deal with. When I'm a car dealership, my senses are tuned to the "Shields up / assume that everyone you meet is trying to find an angle to pick your pocket" mode. I most definitely DID NOT have that feeling at all with these gentlemen. Note: I dinged the "quality of work" one star because the license plate on my car was attached using screws that are too long, so it kind of flops around. That's a silly little thing, but it's wrong, and on a car that is both beautiful and in the "luxury" category, it's the kind of thing that should be noticed and done right. That last comment was way, way into the details. Back to the big picture: When my lease is up on this car, I'll be back. That is something I've never been able to say about any new car dealership I've made a purchase from in the past. It's a refreshing change. Thanks, gentlemen. I will be recommending you, and Criswell Alfa / Maserati, to friends and colleagues. More
Other Employees Tagged: Robert Buchanan
June 21, 2017
New Alfa Romeo Giulia - Another Great Experience with Karifa I met Karifa Mara few a years ago when he helped me lease a vehicle from another dealership. His attentiveness to all my needs, patience in hearing al I met Karifa Mara few a years ago when he helped me lease a vehicle from another dealership. His attentiveness to all my needs, patience in hearing all my concerns, and above all his professionalism in the entire process made me realize then that it would not be the last time we'd be meeting. As my lease was nearing its end, I contacted Karifa to see what my options would be for the next vehicle. He immediately responded back (both texted and called), first to see how I was doing, and second to see if I was interested in coming in to test drive the new Giulia at Criswell Maserati. So, I agreed. Karifa could not have been more welcoming and (yet again) professional. He deciphered through my concerns and steered me towards a Giulia that was right for me--and not for him, the dealership or the numbers. Karifa, unlike other sales professionals I've experienced, understands his roll in the entire car lease/purchasing process: he is the intermediary between the customer's needs/concerns and the car that is right for that customer. He does all this with a great amount of enthusiasm, class, and optimism--which, in my most recent experience, reassured me that I was making a decision for myself, by myself, and without any external pressure. My experience at Criswell Maserati would not have been complete without Rob Buchanan and Krystie Zhang. Both Rob and Krystie were quiet professional and patient with me in the entirety of the process. After I had selected the Giulia I desired, Rob and Krystie crunched the numbers; and while doing so, they both made it evidently clear that they would do anything within their bounds (even staying after hours) to have me drive off with my brand new Giulia. Overall, it is clear to me, after my experience with Karifa, Rob, Krystie, and with extension with the entirety of the (small) Criswell Maserati family, that they are just that: family. Nowhere in my experience was I pressured to make a decision I didn't want. Rather, my questions and concerns were assured by Karifa, Rob, and Krystie in a calm and professional manner. Would I recommend the Criswell team--especially Karifa, Rob, and Krystie? Yes. Was my experience with Criswell a memorable? Absolutely. Am I enjoying my decision to go with the Giulia? You bet. More
Other Employees Tagged: Robert Buchanan , Krystie Zhang
June 09, 2017
Maserati Experience My experience at Maserati was FANTASTIC. Karifa made the whole buying experience a breeze. he was very professional and a wonderful guy to work with. My experience at Maserati was FANTASTIC. Karifa made the whole buying experience a breeze. he was very professional and a wonderful guy to work with. He was also knowledgeable on Maserati and its product. The whole process was easy and flawless from start to finish. I will recommend Karifa to anyone interested in Maserati or Alfa Romeo because it was overall the best car buying experience ever!. Thanks More