Karina Gonzalez | Page 31

Great Service Went to my sisters in the morning and noticed my guage said I had one or more tires low. Left my sisters hours later and it was still there. Drove t Went to my sisters in the morning and noticed my guage said I had one or more tires low. Left my sisters hours later and it was still there. Drove to Toyota Service bay, went over the tire bump gauges and it all of a sudden went off. The crew said they would take it around and check the tire levels and for any nails, screws, etc. True to their word within an hour I was back on the road with all tires at factory recommendation. More

by MTHENNIS Verified Customer Verified Customer

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Oil change Service were quick and professional. They keep you informed. Karina went above and beyond to help. My battery was low so it needed to charge and engin Service were quick and professional. They keep you informed. Karina went above and beyond to help. My battery was low so it needed to charge and engine filter need to changed too More

by MAISAEPAN1 Verified Customer Verified Customer

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Great service this time Came in for an oil change. Get great, respectful, friendly and kind customer service. Karina explained all they were going to do and information I cou Came in for an oil change. Get great, respectful, friendly and kind customer service. Karina explained all they were going to do and information I could read along on the computer screen. The service was very different than how I am usually treated at Maita. I guess if all employee were as helpful as Karina, I wouldn't hate coming into Maita for my car service. More

by Debi D Verified Customer Verified Customer

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Professional I love Karina ! she was so honest ,professional she took care all of needs in a timely manner and I will Definitely see her next time for any of my I love Karina ! she was so honest ,professional she took care all of needs in a timely manner and I will Definitely see her next time for any of my vehicle services . More

by RosaE Verified Customer Verified Customer

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1st service I was in for our 5000 mile service, I was in and out quickly. It would have been nice if they could have washed the car :) I was in for our 5000 mile service, I was in and out quickly. It would have been nice if they could have washed the car :) More

by MJANTON85 Verified Customer Verified Customer

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Great service The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as The service was completed in a timely manner and very professional dealership. I would return to get my vehicle services here and recommend anyone as well. Karina was very helpful and pleasant. More

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Awesome service! From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is aw From start to finish in the service department it was a great experience. Karina, my service rep was very helpful in answering my questions. She is awesome! Five stars! More

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Tire changes Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to come by for additional service. More

by doridakuy Verified Customer Verified Customer

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Friendly, informative If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Au If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Auburn to find a great disparity in customer service. At Maita, they treat you like you are the only customer - while other dealers oftentimes make it seem like they are somehow doing you a favor for doing their job. The staff at Maita is always happy and willing to answer any questions. There is no doubt that I will continue servicing my Highlander there, and buy from there when the time arises. More

by from EDH Verified Customer Verified Customer

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First service on new Highlander Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under t Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under the time promised! Karina did an excellent job explaining every detail of the service and also took extra time to search for the answer to a question I had about the Bluetooth echo problem. Once they brought my car up she realized it had not been washed, which I requested. She hurried right out and asked if I had an extra few minutes, they would get it done...and she did! 5 star service! More

by Lynn Verified Customer Verified Customer

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