Karl Mueller

Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

by jilladwyer Verified Customer Verified Customer

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Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway speeds. Wont know for sure until back on highway More

by rusty2wal Verified Customer Verified Customer

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My Brand new 2025 Traverse had a catastrophic transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that w transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that was half the size of my vehicle and then was told to bring that one back after 2 months as I was putting to many miles on it and given an even smaller vehicle as a loaner. They offered me an Equinox EV as a loaner which was not an acceptable option for me. I waited several weeks for information and had to show up in person to get any answers. The service department does not return phone calls or texts promptly or at all in my case. I had to escalate my complaints to the service manager Karl who was very good. Unfortunately, it took months to get parts for the car and I have instituted a buyback from GM as I don't trust the car will function properly. I bought the car (after waiting for the special order for over 4 months) on November 7th and on December 27th it was dead. And, even now that I have it back until the repurchase goes through, it does not drive like it did. I am very dissapointed in the car and the service at Joseph. It's pretty sad too, as I had a 2015 Traverse that was a great car and a total workhorse. They have lost me as a customer at this point, and not just Joseph, GM as a company. More

by scubavet2003 Verified Customer Verified Customer

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Was pretty decent and quick for oil change. Sad that the cashier doesn't give out snacks anymore. Sad that the cashier doesn't give out snacks anymore. More

by LOVE4RYAN2008 Verified Customer Verified Customer

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I have been taking my vehicles to Joseph Chevrolet for 35 years. I trust them and you can too! years. I trust them and you can too! More

by jason Verified Customer Verified Customer

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The wait time was pretty good and there were no issues with setting the appointment. with setting the appointment. More

by DOMINICANDKAHEA Verified Customer Verified Customer

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As many times that I have dealt with Joseph, this was by far the best experience. far the best experience. More

by brehmjd Verified Customer Verified Customer

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Service was great very professional. Got me out on on my quickly. Highly recommend them Got me out on on my quickly. Highly recommend them More

by ANNETTE11247 Verified Customer Verified Customer

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Professional and friendly staff, Great service department with minimal wait time. Waiting room was nice. with minimal wait time. Waiting room was nice. More

by j.hollis Verified Customer Verified Customer

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I was pleased about how fast my car was done thank you a lot thanks so much. lot thanks so much. More

by IRBY.MICHELLE Verified Customer Verified Customer

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