Karl Mueller
Karl Mueller at Joseph Chevrolet

Karl Mueller

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Karl Mueller

May 13, 2025

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Employee Rating

All the associates are very friendly and helps with any questions or if you just need a battery replacement in your bob. More

by paulachantana
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Recommend Dealer
Yes
May 19, 2025

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

April 27, 2025

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Everyone was helpful and nice, and I was in and out in about an hour. More

by jilladwyer
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Recommend Dealer
Yes
May 13, 2025

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

April 27, 2025

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Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway More

by rusty2wal
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Recommend Dealer
Yes
May 13, 2025

Joseph Chevrolet responded

We appreciate the time you took to leave this review! Thank you for your support! Please don't hesitate to call us if you have any other concerns.

April 24, 2025

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My Brand new 2025 Traverse had a catastrophic transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that w More

by scubavet2003
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Recommend Dealer
No
May 19, 2025

Joseph Chevrolet responded

Thank you for sharing your experience with us. We are truly sorry to hear about the transmission failure with your new 2025 Traverse and the challenges you faced during the service process. Your feedback regarding the loaner vehicles and communication issues is invaluable, and we apologize for any inconvenience caused. We're glad to hear that Karl, our service manager, was able to assist you, but we recognize that the entire situation fell short of our standards. Please know that we are committed to improving our service and addressing these concerns. If you’d like to discuss this further or need any assistance, feel free to reach out to our managers at 513-741-6700. Thank you for your patience as we work towards a resolution.

April 20, 2025

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Was pretty decent and quick for oil change. Sad that the cashier doesn't give out snacks anymore. More

by LOVE4RYAN2008
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Recommend Dealer
Yes
May 19, 2025

Joseph Chevrolet responded

We appreciate the time you took to leave this review! Thank you for your support! Our snacks are now located in the waiting area. We hope you have a wonderful day!

April 14, 2025

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I have been taking my vehicles to Joseph Chevrolet for 35 years. I trust them and you can too! More

by jason
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet

May 13, 2025

Joseph Chevrolet responded

Thank you for taking the time to write such a thoughtful review! We are thrilled to hear that our staff has been making your experience enjoyable for 35 years! We are so glad to have you as part of the Joseph Chevrolet Family!

April 11, 2025

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The wait time was pretty good and there were no issues with setting the appointment. More

by DOMINICANDKAHEA
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Recommend Dealer
Yes
May 13, 2025

Joseph Chevrolet responded

We're so thankful for your positive review! It’s heartwarming to hear that our team provided you with excellent service.

March 28, 2025

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As many times that I have dealt with Joseph, this was by far the best experience. More

by brehmjd
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Recommend Dealer
Yes
May 19, 2025

Joseph Chevrolet responded

Thank you for your fantastic review! Our team is committed to providing remarkable service, and it’s truly uplifting to hear that you noticed their dedication. Your kind words will be shared with them—they’ll be thrilled!

March 24, 2025

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Service was great very professional. Got me out on on my quickly. Highly recommend them More

by ANNETTE11247
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Recommend Dealer
Yes
May 19, 2025

Joseph Chevrolet responded

We appreciate your wonderful review! It’s delightful to hear that our team made your visit enjoyable and stress-free.

March 23, 2025

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Employee Rating

Professional and friendly staff, Great service department with minimal wait time. Waiting room was nice. More

by j.hollis
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet

May 13, 2025

Joseph Chevrolet responded

We're so thankful for your positive review! It’s heartwarming to hear that our team provided you with excellent service. Your kind feedback is a testament to their hard work and dedication.

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