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Karl Mueller
Karl Mueller at Joseph Chevrolet

Karl Mueller | Page 2

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.4
126 Reviews
4.4

126 Reviews

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126 Reviews of Karl Mueller

March 30, 2026

Dealership Rating
Employee Rating

From start to finish, I was kept informed of every action discussed and taken until the work was completed. More

by LIMOTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela

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Apr 03, 2026

Joseph Chevrolet responded

Thank you for your review. We’re glad to hear you felt informed throughout the entire process. Keeping our customers updated every step of the way is very important to us, and we appreciate your feedback.

March 21, 2026

Dealership Rating
Employee Rating

when extra work is needed, the rep should tell you what the cost will be More

by fsunderhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Joseph Chevrolet responded

Thank you for your feedback. We appreciate you bringing this to our attention. Clear communication about costs is very important, and we’ll make sure our team keeps customers informed whenever extra work is needed.

March 21, 2026

Dealership Rating
Employee Rating

Timely and professional assistance with myself and other customers. Polite and would recommend to others. More

by fellersl
Recommend Dealer
Yes
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Apr 03, 2026

Joseph Chevrolet responded

Thank you for your feedback. We’re glad to hear our team provided timely and professional assistance while being polite. We appreciate your recommendation and look forward to serving you again!

March 21, 2026

Dealership Rating
Employee Rating

Angela was so good to me. I had many people who were so attentive while I was moving my stuff from one car to Another. More

by vickinorrishein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela. Erika

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Apr 03, 2026

Joseph Chevrolet responded

Thank you for sharing your experience. We’re glad to hear that Angela and our team were attentive and supportive while you transitioned between vehicles. We appreciate your kind words and are happy we could make the process easier for you!

March 19, 2026

Dealership Rating
Employee Rating

Service department has gone down hill! I’m a regular customer at this location. I Scheduled routine service over a weeks notice. I received an auto text 2.5 hours after dropping my vehicle More

by dormancarey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 03, 2026

Joseph Chevrolet responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. It’s clear that communication and scheduling fell short, and we understand how frustrating that must have been—especially as a valued regular customer. We will address these issues with our service team to prevent situations like this in the future. If you’re open to it, we’d like the opportunity to make this right and discuss how we can better support you going forward.

March 15, 2026

Dealership Rating
Employee Rating

This is the best dealership in Cincy. They are on point in all facets. Sales, Service. Cant go wrong here. More

by Andy Larkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcintosh , Phil Doerger

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Apr 03, 2026

Joseph Chevrolet responded

Thank you for your kind words. We’re thrilled to hear you had a great experience with both our sales and service teams. We appreciate your support and look forward to serving you again!

March 01, 2026

Dealership Rating
Employee Rating

I was very pleased with my oil change and Service on my 2022 Chevy Truck. The sales person explained every thing that was done to truck. I will be back for my next Oil Change or any service my Truck need More

by JOHNSONJERRY0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron DuScheid

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Mar 13, 2026

Joseph Chevrolet responded

Thank you for sharing your experience! We’re glad to hear that our service team provided clear explanations and excellent service for your 2022 Chevrolet Truck. We truly appreciate your feedback and look forward to assisting you with your next oil change or any future service needs at Joseph Chevrolet!

February 28, 2026

Dealership Rating
Employee Rating

The guys to the front desk service department are arrogant and not welcoming clients only girls at check in are very welcoming. More

by jospinkonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning, Jenna Joseph, Nick Skidmore, Chris Mcintosh , Ryan : he was very rude …

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Mar 13, 2026

Joseph Chevrolet responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you described regarding the front desk staff does not reflect the level of professionalism and welcoming service we strive for at Joseph Chevrolet. We would like the opportunity to address your concerns directly. Please reach out to our service management team so we can review your visit, address the behavior you experienced, and work toward a resolution. Your feedback is important, and we want to ensure every customer feels respected and valued.

February 26, 2026

Dealership Rating
Employee Rating

Ryan was nice and kept me updated on what was going on with my car. My car act in at 7am and was done when I got off work. More

by tamalalawrence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan

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Mar 13, 2026

Joseph Chevrolet responded

Thank you for sharing your experience! We’re glad to hear that our team kept you updated and had your car ready promptly by the time you finished work. We truly appreciate your feedback and look forward to serving you again at Joseph Chevrolet!

February 23, 2026

Dealership Rating
Employee Rating

Have dealt with them since 2007. Have always been pleased with their service. I would recommend them to my friends. More

by ERICWHITE398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron DuScheid

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Mar 13, 2026

Joseph Chevrolet responded

Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve been pleased with our service since 2007. Your trust and recommendation mean a lot, and we look forward to continuing to serve you and your friends at Joseph Chevrolet!

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