Dealership Experience
1 yr, 8 mos
Industry Experience
20 yrs, 5 mos
Languages Spoken
English
45 Reviews
Write a Review45 Reviews of Karla Wilson
April 27, 2024
Best service on my vehicle that have ever experienced. Best service advisors to get your vehicle ready to be worked on. Best service advisors to get your vehicle ready to be worked on. More
Other Employees Tagged: Douglas Thompson
April 27, 2024
Best dealer in Alvin Texas, very professional and customer friendly. Thank you fast service yes customer friendly. Thank you fast service yes More
Other Employees Tagged: Douglas Thompson, Daphne Deason, Wayne Lominac
April 26, 2024
Literally the worst maintenance experience I have ever had. I was told misinformation on more than one occasion and the communication was horrible. had. I was told misinformation on more than one occasion and the communication was horrible. More
Other Employees Tagged: Daphne Deason , Jackson
April 19, 2024
Lack of communication. Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke wi Had my truck for 9 days already knowing the problem, didn’t fix it. Gave my truck back to me only after I called 7 times with it smelling of smoke with 60 miles put on it. My truck was 3 weeks old with 980 miles on it More
Other Employees Tagged: Gabriel Dehoyos
March 23, 2024
I scheduled a service appointment for oil change and tire rotation at 2 PM Friday. I drove 35 minutes from Sienna and arrived at 2 PM and set three hours in waiting room. Every service appointment I am told rotation at 2 PM Friday. I drove 35 minutes from Sienna and arrived at 2 PM and set three hours in waiting room. Every service appointment I am told the delay is due to new employees. I spent $77,000, including five year service warranty and always disappointed with service department. When I signed paperwork and received my key, there were no apologies from the service department employee. I would never recommend anyone to do business with this dealership. More
Other Employees Tagged: Douglas Thompson, Daphne Deason, Wayne Lominac
March 01, 2024
They are very nice, knowledgeable, friendly and hard working people. I feel like I’m at home. working people. I feel like I’m at home. More
Other Employees Tagged: Douglas Thompson, Daphne Deason, Wayne Lominac