Kasandra Monteagudo

Hard to get thru to them. Took a long time to service my car and didn't let me know when it was ready, till I contacted them. Took a long time to service my car and didn't let me know when it was ready, till I contacted them. More

by Ettyfink Verified Customer Verified Customer

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The AI scheduling system is horrible. It won't let me speak to a human and is not ready for prime time. It tries to save the dealer money and time but at the expense of customer wasted ti It won't let me speak to a human and is not ready for prime time. It tries to save the dealer money and time but at the expense of customer wasted time and frustration. More

by Gene F Verified Customer Verified Customer

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My CRV needed to be inspected. All went well. It was done in a timely manner. All went well. It was done in a timely manner. More

by PAPERMOON924 Verified Customer Verified Customer

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Always friendly and helpful. Work is always done in timely fashion. Getting an appointment is easy with their after hours key drop box too. Work is always done in timely fashion. Getting an appointment is easy with their after hours key drop box too. More

by SHO610 Verified Customer Verified Customer

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Always great service. The team is knowledgeable, curious and reliable. Having this dependable service is always a plus . The team is knowledgeable, curious and reliable. Having this dependable service is always a plus . More

by Natm Verified Customer Verified Customer

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Jamie in sales is great and so is Kevin in finance. Kasandra has been wonderful in service. This is my 6th CRV with Matt Burne Honda and 7th in total. Kasandra has been wonderful in service. This is my 6th CRV with Matt Burne Honda and 7th in total. More

by JULIE.NASTASI Verified Customer Verified Customer

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Kasandra along with the other staff members I crossed paths with were very nice and respectful. paths with were very nice and respectful. More

by JAMES.MCANDREW153 Verified Customer Verified Customer

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Excellent service experience at Matt Burne Honda. The staff was professional, friendly, and efficient, and the work was completed on time as promised. Great communication throughout the process and a The staff was professional, friendly, and efficient, and the work was completed on time as promised. Great communication throughout the process and a dealership that truly values its customers. Highly recommend their service department! More

by Jim Fazio Verified Customer Verified Customer

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Always great From the salesman Tom to financial manager Kevin to the service department top notch Kevin to the service department top notch More

by LEBOUTILLIER59 Verified Customer Verified Customer

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Service was fine. Original appointment was June 26 and when I made the appointment, I stated I was waiting for my car to be finished. My appointment was put in that I Original appointment was June 26 and when I made the appointment, I stated I was waiting for my car to be finished. My appointment was put in that I was leaving the car all day. Eric told me they were backed up and I would have to wait 2 to 3 hours for them to start my car. So I had to reschedule and wait almost 2 weeks until July 10th. Also, I had to wait longer than expected due to the fact that my appointment was put in only as an oil change when I called to make the original appointment, I stated codes A 1 2 & 4 were showing up. More

by sbray211 Verified Customer Verified Customer

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