Kasandra Monteagudo

Knowledgeable people who care about my satisfaction. Always responsive to questions and concerns. Like family. Always responsive to questions and concerns. Like family. More

by rdkaeb Verified Customer Verified Customer

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Not what it used to be Not the same service or kindness as before or loyalty. Different people and not as nice as before or loyalty. Different people and not as nice More

by Suzanne_Halko Verified Customer Verified Customer

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Excellent service. You're dragging this out. Mary had a little lamb whose fleece was white You're dragging this out. Mary had a little lamb whose fleece was white More

by CHASHANE Verified Customer Verified Customer

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Excellent as always. Excellent as always. First class experience wouldn't go anywhere else thanks so much. Excellent as always. First class experience wouldn't go anywhere else thanks so much. More

by Djconway61 Verified Customer Verified Customer

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Poor customer service. Management making excuses for poor customer service. Making their staffing issues my problem Management making excuses for poor customer service. Making their staffing issues my problem More

by Aimeplonsdorf Verified Customer Verified Customer

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I wasn't happy with the service They told me they rotated my tires I'm not sure they did my tires I'm not sure they did More

by Js82361 Verified Customer Verified Customer

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Recd recall was told it would take 45 min when I got there they said 2 to 3 hrs. I had planned to wait but got a ride home. When I went to pick up car they said they did mid yr inspection. I just had in there they said 2 to 3 hrs. I had planned to wait but got a ride home. When I went to pick up car they said they did mid yr inspection. I just had inspection in aug. More

by nawogcm Verified Customer Verified Customer

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Matt Berne Honda always provides excellent service. The area is always clean, The staff is courteous, helpful and very knowledgeable. They always explains what has been done on my car. Service is done The area is always clean, The staff is courteous, helpful and very knowledgeable. They always explains what has been done on my car. Service is done in a timely manner More

by EG18504BERT Verified Customer Verified Customer

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Great service and always accommodating! Kasandra was very helpful and was able to fit my car in for check in even though they were very busy that day. Kasandra was very helpful and was able to fit my car in for check in even though they were very busy that day. More

by OZZIEPAR Verified Customer Verified Customer

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Not CLEARLY/carefully told upon check-in about cost for the service without the 2 year discount Was not told when I made the appointment that a recall was needed and would take 3 hours until I arrived at t the service without the 2 year discount Was not told when I made the appointment that a recall was needed and would take 3 hours until I arrived at the dealership. I had not planned for that so was unable to include in the service requiring a return trip from my non local residence Tires were rotated back to front but calibration was needed and left to me to do. The dashboard command to calibrate has been required twice... in 2 days!! I have never felt this kind of service from Honda before So many people standing around in upfront service area mostly socializing adding to the sense that my car was not being tended to and taking unnecessarily long More

by abkkba47 Verified Customer Verified Customer

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