Kasandra Monteagudo | Page 10

Very efficient. Timely. Car ready as promised. Even checked all tires in addition to recall. Timely. Car ready as promised. Even checked all tires in addition to recall. More

by NPOST329 Verified Customer Verified Customer

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Great professional, prompt and courteous service. Was able to get a quick appointment. Waiting area is very nice. Was able to get a quick appointment. Waiting area is very nice. More

by FORDHAMFAN Verified Customer Verified Customer

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My tire pressure light came on and I stopped by without an appointment. Kasandra took care of me immediately and was able to set up an appointment promptly to get my tire taken care of. an appointment. Kasandra took care of me immediately and was able to set up an appointment promptly to get my tire taken care of. More

by DEEANDX Verified Customer Verified Customer

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As a senior person,I've learned that change is not always comfortable.My experience with former Burne employees,specifically Egon B.was always like dealing with a respected,trusted family member.I was quite comfortable.My experience with former Burne employees,specifically Egon B.was always like dealing with a respected,trusted family member.I was quite disappointed to find him gone from Burne.The team members l dealt with on 2/17/26 were very polite and efficient.The recall repair was done with the quality of work that I expect to see from Burne. More

by SYERKE.SY Verified Customer Verified Customer

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Brought my car in for a necessary recall. The recall notice doesn't say anything about having a certain amount of gas in the tank and neither did the person who took the appointment with my h The recall notice doesn't say anything about having a certain amount of gas in the tank and neither did the person who took the appointment with my husband called to make it. I drove all the way to Scranton only to find out I had too much gas in my car and they could not do it that day. I made the appointment a couple weeks in advance and had planned my day around this appointment. The person at the counter was able to get me in quickly to have this recall taken care of which is why I gave her a 5. Once I actually got my car into be fixed, it was done quickly and I was pleased with the service. If there are stipulations to fixing a recall on a car I recommend you tell the person making the appointment all the things that are necessary in order to make sure the car can be done. More

by RecallsOnly Verified Customer Verified Customer

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She dicuss what was done with the car in detail I did Thanks All right Thanks All right More

by Megnut01.gf Verified Customer Verified Customer

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No issues during my first oil change/tire rotation. Everyone was extremely attentive and friendly. Everyone was extremely attentive and friendly. More

by jessicahubal Verified Customer Verified Customer

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Kassandra was amazing! Efficient, knowledgeable and friendly. Also spoke with Matt in sales and he was also awesome. Great experience Efficient, knowledgeable and friendly. Also spoke with Matt in sales and he was also awesome. Great experience More

by sullynsierra Verified Customer Verified Customer

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Burne has been great to us over the years. We get great service and the sales team is wonderful We get great service and the sales team is wonderful More

by WHRAIDER Verified Customer Verified Customer

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Great experience. . no issues I had no issues with my experience and Matt Bernie Honda. Everything went smoothly. . no issues I had no issues with my experience and Matt Bernie Honda. Everything went smoothly. More

by Mpinto80 Verified Customer Verified Customer

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