Kasandra Monteagudo | Page 6

I was made to feel like I was a criminal for receiving a loaner vehicle from them because I didn't purchase the vehicle from Burne Honda. On top of that the loaner was filthy. The general manager Bill shoul loaner vehicle from them because I didn't purchase the vehicle from Burne Honda. On top of that the loaner was filthy. The general manager Bill should really go for training in people skills and how to talk to customers. The whole experience was terrible 10/10 would not recommend Burne Honda. More

by SRMlogistics.pa Verified Customer Verified Customer

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I was very impressed with everything from customer service to the actual work that was done. I was very pleased with the way we were kept up to date every step of the way. Definitely would recommend t service to the actual work that was done. I was very pleased with the way we were kept up to date every step of the way. Definitely would recommend to others More

by musykmom Verified Customer Verified Customer

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Quick and professional Reasonable charge Look forward to upcoming new lease Enough already please Bye upcoming new lease Enough already please Bye More

by JFCANNON327 Verified Customer Verified Customer

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Didn't realize that maintenance was not complimentary It took me by surprise that it wasn't explained took me by surprise that it wasn't explained More

by JFCANNON327 Verified Customer Verified Customer

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She was friendly and professional. She got the job done timely. I don’t have any complaints. She got the job done timely. I don’t have any complaints. More

by skater-heat-unsnap Verified Customer Verified Customer

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I’ve been taking my car to Matt Burne for over 19 years. They always perform a thorough check up and perform the needed services in the estimated time. They always perform a thorough check up and perform the needed services in the estimated time. More

by BARBARAHILLARD Verified Customer Verified Customer

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As always, Matt Burne Honda was great to work with in servicing my vehicle. Kasandra and the service team at Matt Burne Honda provided me with great service performed in a timely manner. servicing my vehicle. Kasandra and the service team at Matt Burne Honda provided me with great service performed in a timely manner. More

by TPMURPHYJR Verified Customer Verified Customer

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Kasandra was very helpful in resolving two issues that occurred after I had an oil change and tire rotation. Not happy that I had to return to the Service Department twice for notifications that "Maint occurred after I had an oil change and tire rotation. Not happy that I had to return to the Service Department twice for notifications that "Maintenance Due Soon" and "Tire Pressure Low" were not reset. I was inconvenienced to have to return to have these reset when it should have been done at the time of service. Quality is not like it used to be More

by Kay O'Connor Verified Customer Verified Customer

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They were very professional and got the recall on my van complete in approximately an hour. They did a great job. complete in approximately an hour. They did a great job. More

by KENAPRILE Verified Customer Verified Customer

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This is the first time I had an issue with my dealership. Last month I paid for a sensor that I was told I needed and that it was installed. Since then I kept getting a warning on my car so I needed to take Last month I paid for a sensor that I was told I needed and that it was installed. Since then I kept getting a warning on my car so I needed to take it back to be checked again. It turns out the sensor was never installed in my car until my most recent trip. I have never had issues in the past, but this was a little alarming. More

by RAYK2000 Verified Customer Verified Customer

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