Kassandra was great to work with.
She made the buying process as easy as it could be! Afterwards, Kyle and Jose in the service department were super helpful with some little rattling
She made the buying process as easy as it could be! Afterwards, Kyle and Jose in the service department were super helpful with some little rattling noises I noticed (I'm really sensitive to those kinds of things). My new C-HR is an awesome car, and I would highly recommend this dealership.
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by jimmyling3
Jul 05, 2026 -
Toyota of Gladstone responded
Thank you so much for the wonderful review!
We're thrilled to hear Kassandra made your car-buying experience as easy and enjoyable as possible. It's also great to know that Kyle and Jose in our service department were quick to help with the rattling noises you noticed. We understand how important it is for your new vehicle to feel just right, and we're glad our team was there to help.
Congratulations on your new Toyota C-HR! We're delighted to hear you're loving it.
We'll be sure to share your kind words with Kassandra, Kyle, and Jose. Thank you for your recommendation and for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we look forward to serving you for many years to come!
Jul 05, 2026 -
Toyota of Gladstone responded
Thank you so much for taking the time to share this additional feedback, Jimmy.
It means a great deal to hear that Jose went above and beyond to address your concerns. Team members who are willing to put in that kind of effort for our customers make a real difference, and we're grateful you recognized his dedication.
We'll be sure to share your comments with our service management team. We're confident Jose will appreciate knowing his hard work and commitment to providing exceptional customer service made such a positive impression.
Thank you again for your kind words and for choosing Toyota of Gladstone. We truly appreciate your business and look forward to serving you again in the future!
Buying a car at this dealer was very easy.
Kassandra was very knowledgable about the car I was buying and she helped move the process along quickly! Thanks
Kassandra was very knowledgable about the car I was buying and she helped move the process along quickly! Thanks
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by Ponting.carissa
Jul 05, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review, Carissa!
We're delighted to hear your car-buying experience was easy and enjoyable. It's great to know Kassandra's knowledge and professionalism helped answer your questions and keep the process moving quickly and smoothly.
We'll be sure to share your kind words with Kassandra—she'll truly appreciate the recognition. Thank you for choosing Toyota of Gladstone. We sincerely appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Kassandra was so helpful and very kind.
We appreciate all of the help to buying a car.
We appreciate all of the help to buying a car.
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by bsoccer4
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re so glad to hear Kassandra provided such a kind and helpful experience throughout your car-buying journey.
Helping our customers feel informed, comfortable, and supported every step of the way is exactly what we strive for, and we’re thrilled Kassandra made such a positive impression.
We’ll be sure to share your kind words with Kassandra. Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Everyone was very professional and kind.
We had an awesome experience purchasing a car at this dealership.
We had an awesome experience purchasing a car at this dealership.
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by adrian
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review, Adrian! We’re thrilled to hear you had such an awesome car-buying experience with our team.
Providing professional, kind, and friendly service is exactly what we strive for, and we’re so glad that made a positive impression during your visit.
Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Kassandra was amazing!
She made our buying process so simple and the experience so memorable! If you’re interested in a new vehicle go check her out at Toyota of Gladstone!
She made our buying process so simple and the experience so memorable! If you’re interested in a new vehicle go check her out at Toyota of Gladstone! They’re a great team!
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by ahpeaches1983
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the fantastic review! We’re thrilled to hear Kassandra made your car-buying experience so simple, enjoyable, and memorable.
Providing a smooth, stress-free experience is exactly what we strive for, and we’re so glad Kassandra and our team delivered. We’ll be sure to share your wonderful comments with her.
Thank you for your recommendation and for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
I had the best car-buying experience I could have
possibly asked for. From the moment I walked in, the entire team was friendly, professional, and genuinely focused on helping me find the right vehic
possibly asked for. From the moment I walked in, the entire team was friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. Kassandra Kim was amazing and so was our finance guy Ali. Would definitely recommend coming here.
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by Kaitlinwylie98
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the incredible review, Kaitlin! We're honored to hear this was the best car-buying experience you could have asked for.
Our goal is to create a friendly, professional, and pressure-free environment where every customer feels comfortable and informed, so it's wonderful to know our team delivered that experience for you. We're especially thrilled to hear Kassandra provided outstanding service and that Ali made the finance process clear, smooth, and stress-free.
We'll be sure to share your kind words with both Kassandra and Ali. Thank you for your recommendation and for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Kassandra was absolutely amazing.
She was so thorough and knowledgeable. She took her time with me to pick out the perfect car and taught me how to use all of the features. 10/10!
She was so thorough and knowledgeable. She took her time with me to pick out the perfect car and taught me how to use all of the features. 10/10!
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by Jan
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the amazing review, Jan! We’re thrilled to hear Kassandra provided such a thorough and knowledgeable experience.
Taking the time to help customers find the perfect vehicle and ensuring they feel comfortable using all of its features is an important part of the ownership experience, and we're glad Kassandra went above and beyond for you. We’ll be sure to share your kind words with her.
Congratulations on your new vehicle, and thank you for choosing Toyota of Gladstone! We truly appreciate your trust and support. Enjoy your new ride, and please don't hesitate to reach out if you ever have questions down the road!
Kassandra worked with us to get the vehicle we wanted and
kept us updated on the timeline for delivery then helped me to finalize everything while I was in remote parts of the State for work. Great experienc
kept us updated on the timeline for delivery then helped me to finalize everything while I was in remote parts of the State for work. Great experience.
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by L. Anthony
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re delighted to hear you had such a positive experience working with Alex and the Toyota of Gladstone team.
Providing great communication, flexibility, and support throughout the process is especially important when coordinating around a busy work schedule, and we’re glad Alex helped make everything easy and convenient for you.
We truly appreciate your kind words, your recommendation, and your trust in our team. Thank you for choosing Toyota of Gladstone. We look forward to welcoming you back in the future and helping any friends you send our way!
Gladstone Toyota has the vehicle inventory, offering you
the opportunity to compare and choose your next major purchase. The sales team has the knowledge, experience and personalities that shed the “Buying
the opportunity to compare and choose your next major purchase. The sales team has the knowledge, experience and personalities that shed the “Buying a Car” dread. Gladstone Toyota was the 5th Toyota dealership I had visited before getting my 1st TOYOTA, I’m now into my 3rd, and won’t go anywhere else to get my 4th.
Kassandra customer facing, I believe Ruben behind the big desk, Tiana with paperwork, it’s also the other folks that smiled said hello, or I see you’re back again, that make it worth my business. Not to mention the service center, has been great every time I have had detailed question, someone there always found an answer.
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by Andrew and Lisa Osterberg
Other Employees Tagged:
Tiana
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the incredible review, Andrew and Lisa! We are truly honored by your loyalty and trust in Toyota of Gladstone.
Hearing that you visited five Toyota dealerships before purchasing your first Toyota with us—and that you're now on your third Toyota and wouldn't consider going anywhere else for your fourth—means more than we can express. That kind of long-term relationship is exactly what we strive to build with our customers.
We're thrilled to hear Kassandra, Ruben, and Teona helped make your experience exceptional. Just as importantly, we're glad the small interactions—the smiles, greetings, and familiar faces recognizing you when you return—have made you feel welcomed and valued. Those moments are a big part of the culture we work hard to create.
We're also grateful for your kind words about our Service Department. Providing knowledgeable support and finding answers for our customers is something our team takes great pride in.
Thank you for your continued business, your trust, and your thoughtful review. We truly appreciate being your dealership of choice and look forward to helping you with Toyota number four when the time comes!
Very professional and very friendly people!
Great experience and will recommend you to all my friends and family
Great experience and will recommend you to all my friends and family
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by Plboyer82
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re thrilled to hear you had a great experience with our team and found everyone to be professional and friendly.
Providing exceptional customer service and creating a welcoming environment for every guest is exactly what we strive for. Your recommendation means a great deal to us, and we’re honored that you would recommend us to your friends and family.
Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we look forward to helping you again in the future!
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