Kassidy Kroesen
Kassidy Kroesen at Olathe Dodge Chrysler Jeep RAM
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Kassidy Kroesen | Page 9

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.3
92 Reviews
4.3

92 Reviews

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92 Reviews of Kassidy Kroesen

November 22, 2023

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Friendly, competent, professional. Completed the required work, no pressured up selling. Work completed when promised More

by malove14638
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Recommend Dealer
Yes
Nov 24, 2023

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you had a positive experience with our team at Olathe Dodge Chrysler Jeep Ram! We always aim for professionalism and timely service. Thanks for the review, we appreciate it!

November 17, 2023

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This was my first visit here, i got great service and I will be back More

by rodsfloorservice
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Recommend Dealer
Yes

Other Employees Tagged: Blake Cromwell

Nov 17, 2023

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

November 16, 2023

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Every one is very helpful. Went in for a oil change and tire rotation. Got a call telling me all I needed was the oil change, instead of just charging me a service I did not ne More

by Ken
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Recommend Dealer
Yes
Nov 17, 2023

Olathe Dodge Chrysler Jeep RAM responded

Ken, it's great to know our team at Olathe Dodge Chrysler Jeep Ram was able to provide you with the necessary service and keep your best interests in mind. We appreciate your trust!

November 15, 2023

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The dealership was very clean and spacious. Plenty of places to sit and snacks available More

by kellyrspire
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Recommend Dealer
Yes
Nov 15, 2023

Olathe Dodge Chrysler Jeep RAM responded

Kelly, we are grateful for your review. Thank you from all of us at Olathe Dodge Chrysler Jeep Ram!

November 15, 2023

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I expected to get multi port inspection as part of my service. I asked for it. The invoice report emailed to me after the fact indicate that no inspections were performed. Disappointing More

by chris.burchard
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Recommend Dealer
No
Nov 15, 2023

Olathe Dodge Chrysler Jeep RAM responded

Chris, I'm sorry to read about your disappointment regarding the multi-port inspection. We aim for complete customer satisfaction and it seems we fell short in this instance. I'd like to personally address this issue with you so that we can ensure all aspects of our service meet your expectations moving forward. Please reach out at your earliest convenience - Tony Acock - Service Manager - 9137803700

November 14, 2023

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I'm not very happy with the service I received. There was oil on both fenders. It's clear they set the oil cap on one of the fenders as there was standing oil in the shape of the cap. It also looks More

by Zach.engr
Recommend Dealer
No

Other Employees Tagged: Kassidy Kroesen

Nov 16, 2023

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to read about your experience, it's clear we didn't meet our usual high standards of care. We understand how important the condition of your vehicle is and apologize for any inconvenience caused. We'd like to personally assist you with this matter - please reach out at a time that suits you best so we can make things right. Thank you, Tony Acock - Service Manager - 9137803700

November 14, 2023

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Very friendly service. Everyone was very accommodating who I spoke with. Thank you for the great service! More

by jfmall84
Recommend Dealer
Yes

Other Employees Tagged: Kassidy Kroesen

Nov 15, 2023

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know you had a friendly and accommodating experience at Olathe Dodge Chrysler Jeep Ram. We look forward to serving you again! Safe travels!

November 10, 2023

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Thanks for fixing my car very responsible on there part had no issues and respectful thank u More

by LAWRENCEGARCIA664
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Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Rainer Moje , Jackson Blaze, Michael Caudill, Blake Cromwell, Mike Dodson, Kayla Eagles, Shawn King

Nov 10, 2023

Olathe Dodge Chrysler Jeep RAM responded

It was our privilege to do so, Lawrence! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

November 10, 2023

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There was a problem after the repair and they took care of it without issue. All of the individuals that we came in contact with were helpful and friendly. This made the experience a positive one More

by TRBALDWIN11
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Acock

Nov 13, 2023

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our team at Olathe Dodge Chrysler Jeep Ram was able to address your concerns promptly and provide a positive experience. Thanks for sharing this review!

November 09, 2023

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Everything went perfect, oil change and tire rotation. Last time I was here I think they forgot about me. Service manager took care of me. More

by jebock
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Recommend Dealer
Yes
Nov 09, 2023

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the 5-star rating! We're glad to know your recent visit for an oil change and tire rotation went smoothly at Olathe Dodge Chrysler Jeep Ram. We appreciate the feedback and see you again! Have a great ride!

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