Kateeja Ishmael | Page 2

Was told I needed $800 work on my 2020 Rav 4 with only 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that 25K miles. Invoice states "customer requests" when I did not request it, I told this was needed. She was pleasant but feel I was lead to believe that my car with only 25k miles needed much more work than it actually did. It's not been driven very much and it seems to me highly unlikely that it needed that much maintenance. Also wasn't told that there were dealer discounts for $99 Alignment and $15 off wipers. Was this end of year push? More

by TONY.NACARATO Verified Customer Verified Customer

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I will recommend it replay Toyota to all my family And friend If they need a car or service a car. friend If they need a car or service a car. More

by augustavealtery Verified Customer Verified Customer

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Great service and quick turn around time Kateeja was very personable and fixed my personal info (for my profile) that someone else got wrong. personable and fixed my personal info (for my profile) that someone else got wrong. More

by meganvanderlaan21 Verified Customer Verified Customer

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Excellent service from Kateeja Excelente servicio, cómodo, rápido. Excellent service, comfortable, fast, Kateeja is very friendly and helpful, good job. cómodo, rápido. Excellent service, comfortable, fast, Kateeja is very friendly and helpful, good job. More

by lennyccs Verified Customer Verified Customer

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I have been using this dealership for service over 4 years and it was always a pleasure with some minor issues until my last visit where initial quote oil change was raise 3 times, from 89.99 to 112.00 years and it was always a pleasure with some minor issues until my last visit where initial quote oil change was raise 3 times, from 89.99 to 112.00. Not an honest transaction in my opinion and the advisor a little dissapointing. More

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Efficient Everyone was very professional and helpful. Entire process of getting vehicle serviced was very simple Entire process of getting vehicle serviced was very simple More

by lekawak Verified Customer Verified Customer

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unhelpful with finding me tired at a reasonable price. I've gone to dealership for 6 years and never had this issue with anyone else I've gone to dealership for 6 years and never had this issue with anyone else More

by tmhilyer Verified Customer Verified Customer

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Kateesha is great. However- I paid nearly $700 Assuming the problem had been fixed. Got up and drove next morning- and the same problem still exists. Not happy. However- I paid nearly $700 Assuming the problem had been fixed. Got up and drove next morning- and the same problem still exists. Not happy. More

by shendershott Verified Customer Verified Customer

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Thorough, professional and quick. They did a thorough job of diagnosing problems and fixed them perfectly. My car hasn't driven this smoothly in a long time! They did a thorough job of diagnosing problems and fixed them perfectly. My car hasn't driven this smoothly in a long time! More

by glenn_lash Verified Customer Verified Customer

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It was very good. Don't know what else to say. Kateeja Ishmael was very helpful. Don't know what else to say. Kateeja Ishmael was very helpful. More

by suvlover Verified Customer Verified Customer

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