Kateeja Ishmael
Kateeja Ishmael at Gettel Toyota of Lakewood

Kateeja Ishmael | Page 4

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.6
76 Reviews

Languages Spoken

English English

4.6

76 Reviews

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76 Reviews of Kateeja Ishmael

September 20, 2023

Dealership Rating
Employee Rating

The service is always excellent and my service writer, Kateeja Ishmael is superb. Thanks to everyone at Gettel Toyota for showing me excellence in action. More

by NDEPTH
Recommend Dealer
Yes
Sep 21, 2023

Gettel Toyota of Lakewood responded

Thank you for the five star review. Kateeja and I really appreciate your support. Ryan Fischer General Manager

September 02, 2023

Dealership Rating
Employee Rating

Always courteous and through. Kateeja was very pleasant and easy to communicate with. The Service Department is always on the ball. More

by FLORIDIANDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Dave. I am glad you had such a positive experience. Ryan Fischer General Manager

Sep 06, 2023

FLORIDIANDAVE responded

On the subject of experiences, I did NOT have a pleasant experience with your Sales Department. I was very interested in the Prius you had on the showroom floor. One of your sales reps, Terry, worked up a proposal for me that frankly was shocking, $17,675 PLUS my 2021 RAV4 hybrid. Allowance for the RAV4 (only 13,000 miles) was $24,000. I realize that you need to mark up the Prius but the $24,000 for my pampered RAV4 was WAY out of line. I felt a little dismissed.

August 30, 2023

Dealership Rating
Employee Rating

Only Gettle does the service on my 2019 Avalon. They are experts and keep it at 100%. More

by Curtis Wynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Curtis. I am glad your experience with our team has been so positive. Ryan Fischer General Manager

August 23, 2023

Dealership Rating
Employee Rating

She has done a good job! Thank you so much! Professional, I recommend this dealer. I had a good time at here! More

by quang3pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. Ryan Fischer General Manager

August 22, 2023

Dealership Rating
Employee Rating

I requested 3 different items that needed to be checked when making my service appt. None of the 3 items were checked & corrected. Has totally squashed my confidence in this service center More

by DANDI1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2023

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive service experience. I reviewed your Repair order and Invoice for your first service. You did sign them. If you would like to discuss this further or need come back in, please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

Aug 28, 2023

DANDI1951 responded

It was signed by my husband that took the car in for me as I had a dr appt. Future service will be done by me or both of us. In the meantime, I still have a squeaking side mirror and a seat that won’t go back.

August 20, 2023

Dealership Rating
Employee Rating

Kareem a is the best. Always goes out of her way to make things as perfect as possible. I have a fleet vehicle and they were a bit difficult to work with. She worked throu More

by michael.mille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Gettel Toyota of Lakewood responded

Thanks for the four star review Michael.. I am glad Kateeja was so helpful. Ryan Fischer General Manager

August 07, 2023

Dealership Rating
Employee Rating

Great service. Very organized and the service was done in a timely manner. Would recommend More

by faith5
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Gettel Toyota of Lakewood responded

Thanks for the four star review. I'm happy to hear Kateeja and the service department were able to help you. Ryan Fischer General Manager

July 29, 2023

Dealership Rating
Employee Rating

The service was done in the time frame I was told it would take. The service person was very professional and accomadating. More

by cclause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kateeja was so helpful. Ryan Fischer General Manager

July 28, 2023

Dealership Rating
Employee Rating

She was efficient, friendly prompt and knowledgeable. I'm coming back again. Gettel Toyota Of Lakewood is a very good place for service Staff is friendly. More

by kateeja.ishmael
Recommend Dealer
Yes

Other Employees Tagged: Kateeja Ishmael

Jul 31, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

July 13, 2023

Dealership Rating
Employee Rating

It's dependable and George is very personable and transparent about the price and the work that is needed for the car. More

by CALLUMNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sandin

Jul 14, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am very pleased that you had a positive experience with Jorge. Ryan Fischer General Manager

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