Katelyn Zapata
Katelyn Zapata at Vernon Auto Group

Katelyn Zapata

Finance Manager

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Katelyn Zapata

April 25, 2026

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Employee Rating

The whole thing was great. Fasted purchase ever. That was great! Our last two purchases were all day events. We will definitely be back to Vernon auto group. Morgan was a great More

by joannefuller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Chavez

March 29, 2026

Dealership Rating
Employee Rating

Easy, pleasant transaction. Nick Fuentes at Vernon was great to work with and I appreciated the level of service ! Thank you More

by BT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Fuentes

Mar 31, 2026

Vernon Auto Group responded

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an easy and pleasant transaction with the help of Nick Fuentes.

Apr 01, 2026

Vernon Auto Group responded

Thank you so much for your review! We are thrilled that you had a great experience working with Nick at Vernon.

March 06, 2026

Dealership Rating
Employee Rating

Great customer service! Bryan Hope was awesome and made the whole experience easy and fast! He was very friendly and knowledgeable. I will be going back for my future vehicl More

by Joe W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hope

Mar 11, 2026

Vernon Auto Group responded

Thank you for the wonderful review! We take pride in providing great customer service and are happy to hear that Bryan made your experience easy and fast.

Mar 11, 2026

Vernon Auto Group responded

Thank you for your kind words! We're thrilled to hear you had a great experience with Bryan and that our customer service made a difference. Looking forward to seeing you for your future vehicle needs!

March 03, 2026

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I have been a customer of Sonic automotive group for many years and have purchased numerous vehicles , 2 from Vernon auto group recently More

by ddp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson, Derek Wilson

Mar 06, 2026

Vernon Auto Group responded

Thank you so much for your continued loyalty and support! We are thrilled to have you as a valued customer.

Mar 06, 2026

Vernon Auto Group responded

Thank you for your continued loyalty to us! We are delighted to have served you for so many years.

January 30, 2026

Dealership Rating
Employee Rating

Best vehicle buying experience I’ve ever had. Quick, clear communication, no xx. Very easy and straightforward and fair. I drove 200 miles to buy my truck here, and will do it again next time. More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Vernon Auto Group responded

Thank you for your amazing review! We strive to make our customers' experience as easy and straightforward as possible.

December 03, 2025

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Employee Rating

Chris Dunson and the team were great to work with. They are very professional and provided great customer service throughout the buying process. I highly recommend them!!’ More

by Culerunner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson, Deiter Brannon

Dec 05, 2025

Vernon Auto Group responded

Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that you had a positive experience working with our team.

November 22, 2025

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Employee Rating

We had an amazing experience while working with Vernon Auto Group to buy our dream truck. Each employee we had the pleasure working with made sure we were happy with their service. Vernon Auto Group went More

by jemoney34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Vernon Auto Group responded

Thank you for your kind words! We are thrilled to hear that you had an amazing experience buying your dream truck at Vernon Auto Group. We appreciate your business and look forward to serving you again in the future.

November 09, 2025

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I was very pleased with the customer service I received! From my initial contact with Josh Honea connecting me with Mr. Brandon who initially showed me the vehicle I would buy! To the great follow up provid More

by TabithaEastman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Vernon Auto Group responded

Thank you for your kind review! Our team is dedicated to providing top-notch customer service from start to finish. Thank you for recommending us, we appreciate your support!

November 01, 2025

Dealership Rating
Employee Rating

I've purchased several vehicles from Vernon Auto group. Staff are very informative and help with all questions asked. Paperwork is always ready and finished in a timely manner. Always a great experience, w More

by Dnamom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Fuentes

Nov 04, 2025

Vernon Auto Group responded

Thank you for your continued support and recommendation! We strive to provide informative and efficient service to all of our customers at Vernon Auto Group. We can't wait to assist you with your future vehicle needs.

October 31, 2025

Dealership Rating
Employee Rating

Nick did a great job, a few complications but they worked through them and were very accommodating!! More

by Ccampbell1585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Fuentes

Nov 04, 2025

Vernon Auto Group responded

Thank you for your kind words! We are happy to hear that Nick delivered exceptional service and was able to work through any challenges that arose.

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