Katherine Cid-Pineda

Excellent and attentive interaction with Katherine. The time for an oil change was too long and the payment process required me to return to the service reception area which was crowded. There wa The time for an oil change was too long and the payment process required me to return to the service reception area which was crowded. There was no card reader working which meant that the credit card info had to be manually entered into the computer and then the receipt had to be printed. Antiquated and not acceptable for a premium brand. More

by IANWELHAM Verified Customer Verified Customer

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Devon did a great job and I appreciated his commitment and communication skills on my behalf and communication skills on my behalf More

by mattw4152 Verified Customer Verified Customer

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Great customer service in the Service Department! Great communication, friendly, and very professional. We purchased 4 cars and will keep buying from here in the future. Great communication, friendly, and very professional. We purchased 4 cars and will keep buying from here in the future. More

by TONY@ORIGINBIZSOLUTIONS.COM Verified Customer Verified Customer

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This visit was general service as well as replacing the passenger door lower seal strip that has been a continous issue. We were told it was fixed last year but within a month it came unattached. I was tol passenger door lower seal strip that has been a continous issue. We were told it was fixed last year but within a month it came unattached. I was told it was firmly attached this time, we will see.I More

by BRADLEYRL48 Verified Customer Verified Customer

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I had a good experience with the service department; issue solved. Gave me a nice loaner as well. issue solved. Gave me a nice loaner as well. More

by tjmolas Verified Customer Verified Customer

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Customer service is great. Katherine did a great job at getting my servicing done as quickly as possible and by keeping me informed along the way. Katherine did a great job at getting my servicing done as quickly as possible and by keeping me informed along the way. More

by dlynn265 Verified Customer Verified Customer

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Katherine was fantastic. She explained the service options, made recommendations in a non-pushy manner, and communicated in a kind, and timely manner. I love my Defender and She explained the service options, made recommendations in a non-pushy manner, and communicated in a kind, and timely manner. I love my Defender and this location! More

by miglorin Verified Customer Verified Customer

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My experience with Jaguar Sarasota has always been great. This time was no different. Katherine was a pleasure to deal with. This time was no different. Katherine was a pleasure to deal with. More

by JOB346 Verified Customer Verified Customer

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Great service advisor and easy to do business. Seamless and easy to book the appointment Seamless and easy to book the appointment More

by STEVENSFAMX4 Verified Customer Verified Customer

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I had an amazing experience with the team today. Naomi from the sales department went above and beyond—she noticed my 2-year-old daughter wasn’t in the best mood and surprised her with a Range Rover Naomi from the sales department went above and beyond—she noticed my 2-year-old daughter wasn’t in the best mood and surprised her with a Range Rover teddy bear. It was such a sweet and thoughtful gesture that truly made my day. Katherine in service was also incredible. She made my walk-in appointment smooth, quick, and completely stress-free. Her professionalism and helpfulness is really what you look for a customer oriented advisor. Overall, the entire team was fantastic. Thank you for the exceptional customer service! More

by KRISTIANARZAGA Verified Customer Verified Customer

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