Katherine Cid-Pineda

Service manager saved the day and made thing right after poor communications on expensive repairs poor communications on expensive repairs More

by COBUCKEYE2013 Verified Customer Verified Customer

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It is always a great experience any time that I have visited the dealership. The entire staff is professional and cordial. Everyone is very knowledgeable and will go over and above to provide you with a visited the dealership. The entire staff is professional and cordial. Everyone is very knowledgeable and will go over and above to provide you with any information that is requested. Follow ups are excellent. More

by JNHOUSTON1 Verified Customer Verified Customer

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Katherine did a great job. She got me into service quickly and efficiently. I appreciate the attention to my needs. Thank you. She got me into service quickly and efficiently. I appreciate the attention to my needs. Thank you. More

by dlynn265 Verified Customer Verified Customer

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Devon was great. Very thorough and courteous and very customer service oriented. Went out of his way to make sure I was happy and satisfied with everything. Very thorough and courteous and very customer service oriented. Went out of his way to make sure I was happy and satisfied with everything. More

by bartodfre Verified Customer Verified Customer

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Excellent and attentive interaction with Katherine. The time for an oil change was too long and the payment process required me to return to the service reception area which was crowded. There wa The time for an oil change was too long and the payment process required me to return to the service reception area which was crowded. There was no card reader working which meant that the credit card info had to be manually entered into the computer and then the receipt had to be printed. Antiquated and not acceptable for a premium brand. More

by IANWELHAM Verified Customer Verified Customer

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Devon did a great job and I appreciated his commitment and communication skills on my behalf and communication skills on my behalf More

by mattw4152 Verified Customer Verified Customer

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Great customer service in the Service Department! Great communication, friendly, and very professional. We purchased 4 cars and will keep buying from here in the future. Great communication, friendly, and very professional. We purchased 4 cars and will keep buying from here in the future. More

by TONY@ORIGINBIZSOLUTIONS.COM Verified Customer Verified Customer

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This visit was general service as well as replacing the passenger door lower seal strip that has been a continous issue. We were told it was fixed last year but within a month it came unattached. I was tol passenger door lower seal strip that has been a continous issue. We were told it was fixed last year but within a month it came unattached. I was told it was firmly attached this time, we will see.I More

by BRADLEYRL48 Verified Customer Verified Customer

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I had a good experience with the service department; issue solved. Gave me a nice loaner as well. issue solved. Gave me a nice loaner as well. More

by tjmolas Verified Customer Verified Customer

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Customer service is great. Katherine did a great job at getting my servicing done as quickly as possible and by keeping me informed along the way. Katherine did a great job at getting my servicing done as quickly as possible and by keeping me informed along the way. More

by dlynn265 Verified Customer Verified Customer

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