Katherine Cid-Pineda
Katherine Cid-Pineda at Jaguar Sarasota

Katherine Cid-Pineda | Page 4

Service Advisor

Jaguar Sarasota

4821 Clark Rd
Sarasota, FL 34233

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4.9
75 Reviews
4.9

75 Reviews

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75 Reviews of Katherine Cid-Pineda

March 22, 2026

Dealership Rating
Employee Rating

We recently had our Jaguar serviced in Sarasota and give Kathrine in the service department 10 stars! She arranged to have our car picked up, and then returned to us when it was done. She provided excellent More

by cwutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Peterson

Mar 23, 2026

Jaguar Sarasota responded

We’re grateful you shared this experience with our Jaguar service. Katherine arranged seamless pick-up and return, kept you updated, and provided video explanations of the repairs. Thank you for recommending us.

March 21, 2026

Dealership Rating
Employee Rating

Katherine was great to work with. My car was taken in on time and returned to me on time as well. The check in process including the loaner car was seamless . More

by Joey Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Jaguar Sarasota responded

Thank you for highlighting Katherine’s support. We’re glad your Jaguar was in and out on schedule and that the check-in and loaner arrangement met your expectations. Please reach out if we can assist further.

March 19, 2026

Dealership Rating
Employee Rating

Everyone at the Jaguar dealer was very helpful, very friendly and very informative! Catherine informed me of some free services that I had that I wouldn’t have known had she not told me More

by CHERICIAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devon Dubyak

Mar 19, 2026

Jaguar Sarasota responded

It’s great to hear our team was so helpful, friendly and informative during your Jaguar F-TYPE service visit. We’re glad one of our advisors pointed out the complimentary services you qualified for. Thank you for your kind feedback and we look forward to assisting you again.

March 19, 2026

Dealership Rating
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Katherine provided excellent service. She was friendly, professional, and kept me informed throughout the entire process. Everything went smoothly and was completely hassle-free. More

by Mon Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Jaguar Sarasota responded

Thank you for recognizing Katherine’s friendly professionalism and clear communication during your Land Rover service. We’re thrilled the process was smooth and hassle-free and appreciate your five-star rating.

March 17, 2026

Dealership Rating
Employee Rating

Katherine is my favorite person here! ! She's always the best and kindest, and always works so hard to make my service experiences as easy and peaceful as possible. Love that lady so much! More

by colleen.e.martens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Jaguar Sarasota responded

It’s wonderful to hear Katherine made your service experience so easy and peaceful. We’ll pass along your praise to her and the team. Thank you for trusting us with your Range Rover.

March 17, 2026

Dealership Rating
Employee Rating

All good like the way they video the problems! . Work is expensive but always good! More

by GCONWAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Sarasota responded

Thank you for sharing your thoughts on the video walkthroughs for your Jaguar XJ. We’re pleased the transparency helped you understand the work and that the quality met your expectations despite the cost. Katherine and the service team look forward to supporting your vehicle’s needs in the future.

March 09, 2026

Dealership Rating
Employee Rating

Katherine is very efficient, knowledgeable and customer friendly. She is an asset to your dealership and I would highly recommend her to others More

by KAYEMERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Jaguar Sarasota responded

We appreciate your kind comments about Katherine’s efficient and knowledgeable service during your Land Rover Range Rover maintenance. We’re delighted her customer-friendly approach made your visit smooth. We look forward to assisting you again.

March 06, 2026

Dealership Rating
Employee Rating

First service appt, when I complained that the brakes were pulling right they said an alignment would fix problem. It did not. I also do not receive the alignment print out report. Second service appt. More

by GREG.PENFOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2026

Jaguar Sarasota responded

We're sorry to hear about your experience, Greg, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 04, 2026

Dealership Rating
Employee Rating

Catherine is knowledgeable, kind and helpful I would recommend her and she recommended me talking to Mike Richardson who was also great More

by Sarasota Happy
Recommend Dealer
Yes

Other Employees Tagged: Mike Richardson was GREAT

Mar 04, 2026

Jaguar Sarasota responded

Thank you for recommending our service for your Land Rover. We’re happy Katherine was knowledgeable and kind and that her suggestion was helpful. We look forward to your next visit.

March 04, 2026

Dealership Rating
Employee Rating

A great experience. All were spot on for service and advise. A great overall experience. More

by nedfkuehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Tierney, Jorge Mere, Devon Dubyak , Naomi Szalast

Mar 04, 2026

Jaguar Sarasota responded

It’s wonderful to hear our team provided precise service and helpful advice for your Jaguar F-PACE. Thank you for choosing us to care for your vehicle and we look forward to assisting you again.

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