Katherine Cid-Pineda
Katherine Cid-Pineda at Jaguar Sarasota

Katherine Cid-Pineda | Page 4

Service Advisor

Jaguar Sarasota

4821 Clark Rd
Sarasota, FL 34233

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Katherine Cid-Pineda

March 17, 2026

Dealership Rating
Employee Rating

All good like the way they video the problems! . Work is expensive but always good! More

by GCONWAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Sarasota responded

Thank you for sharing your thoughts on the video walkthroughs for your Jaguar XJ. We’re pleased the transparency helped you understand the work and that the quality met your expectations despite the cost. Katherine and the service team look forward to supporting your vehicle’s needs in the future.

March 09, 2026

Dealership Rating
Employee Rating

Katherine is very efficient, knowledgeable and customer friendly. She is an asset to your dealership and I would highly recommend her to others More

by KAYEMERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Jaguar Sarasota responded

We appreciate your kind comments about Katherine’s efficient and knowledgeable service during your Land Rover Range Rover maintenance. We’re delighted her customer-friendly approach made your visit smooth. We look forward to assisting you again.

March 06, 2026

Dealership Rating
Employee Rating

First service appt, when I complained that the brakes were pulling right they said an alignment would fix problem. It did not. I also do not receive the alignment print out report. Second service appt. More

by GREG.PENFOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2026

Jaguar Sarasota responded

We're sorry to hear about your experience, Greg, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 04, 2026

Dealership Rating
Employee Rating

Catherine is knowledgeable, kind and helpful I would recommend her and she recommended me talking to Mike Richardson who was also great More

by Sarasota Happy
Recommend Dealer
Yes

Other Employees Tagged: Mike Richardson was GREAT

Mar 04, 2026

Jaguar Sarasota responded

Thank you for recommending our service for your Land Rover. We’re happy Katherine was knowledgeable and kind and that her suggestion was helpful. We look forward to your next visit.

March 04, 2026

Dealership Rating
Employee Rating

A great experience. All were spot on for service and advise. A great overall experience. More

by nedfkuehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Tierney, Jorge Mere, Devon Dubyak , Naomi Szalast

Mar 04, 2026

Jaguar Sarasota responded

It’s wonderful to hear our team provided precise service and helpful advice for your Jaguar F-PACE. Thank you for choosing us to care for your vehicle and we look forward to assisting you again.

March 02, 2026

Dealership Rating
Employee Rating

Katherine provided an excellent level of customer service. She explained the costs. The services were delivered as per the conversation and my car was returned the same day. Happy to work with Kather More

by yerddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernie Perdomo

Mar 02, 2026

Jaguar Sarasota responded

Thank you for trusting our service team with your Land Rover these past three years. We’re glad Katherine could walk you through the cost details and complete your service on the same day. We appreciate your loyalty and look forward to assisting you again.

February 28, 2026

Dealership Rating
Employee Rating

Katherine was very attentive and I had to bring the car back for an issue resulting in the first visit, it was taken care of right away. More

by LVR2052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Jaguar Sarasota responded

We’re glad Katherine provided attentive support and that your Jaguar F-TYPE was cared for promptly after your return visit. Thank you for the five-star rating. We look forward to keeping your F-TYPE performing at its best.

February 27, 2026

Dealership Rating
Employee Rating

Catherine is the best service rep! !!!! Caring, kind and efficient. Thank you Catherine!!!! Sarasota Land Rover is the best. !! More

by KAB.PATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Mere, Devon Dubyak , Naomi Szalast

Feb 27, 2026

Jaguar Sarasota responded

It’s wonderful to hear our service team was caring, kind, and efficient during your Land Rover service. Thank you for your enthusiastic feedback and the five-star rating. We look forward to assisting you again.

February 17, 2026

Dealership Rating
Employee Rating

Katherine was the best! Very helpful, friendly, and accommodating. Working with her made the service experience seamless. More

by ANGELAGASTER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Jaguar Sarasota responded

We’re happy to hear Katherine’s helpful, friendly, and accommodating approach made your Land Rover service seamless. Thank you for your 5-star review and for trusting us with your service needs.

January 31, 2026

Dealership Rating
Employee Rating

Everyone was very kind and helpful. I would recommend them to anyone. Again, thank you for your service. More

by DLISKRA012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Jaguar Sarasota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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