Kathleen Baade
Kathleen Baade at Helms Bros., Inc.

Kathleen Baade

Sales Consultant

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.7
143 Reviews

I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.

Dealership Experience

33 yrs, 2 mos

4.7

143 Reviews

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143 Reviews of Kathleen Baade

April 08, 2026

Dealership Rating
Employee Rating

Helen brothers and Kathleen Baad have been amazing to me. Always nice, always professional and always make an effort to give me the best deal on my lease. More

by martinevoigt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Helms Bros., Inc. responded

Hi there, Thank you so much for the kind words! We’re thrilled to hear that Kathleen and the team have consistently provided you with professional service and worked hard to secure the best lease options for you. That level of care and consistency truly matters. We appreciate your loyalty, and if you ever need anything at all, please don’t hesitate to reach out.

April 08, 2026

Dealership Rating
Employee Rating

Hands down, this is the best Mercedes-Benz dealership in New York. As a repeat customer I can attest that everyone—from the sales team to the service department—goes out of their way to make sure you’re hap More

by cherelle.douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

Helms Bros., Inc. responded

Hi Cherelle, Wow, thank you for such an incredible review. It truly means so much coming from a repeat customer. We’re honored that you continue to trust us and that our team, from sales to service, consistently delivers the level of professionalism and care you deserve. Kathleen will be especially grateful for your kind words. She genuinely cares about her clients, and we’re so glad that shines through. We appreciate your recommendation, and if you ever need anything at all, please don’t hesitate to reach out.

December 07, 2025

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This is our third purchase from this dealership and we have always dealt with Kathleen in sales. We are extremely satisfied with her kindness, professionalism, and eagerness to assist and please us. This More

by MPZ929
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JP

Dec 08, 2025

Helms Bros., Inc. responded

Hi there, thank you for sharing your experience. We’re glad to hear Kathleen and JP provided thoughtful support and helped make your visit memorable. Please reach out if you need anything.

February 19, 2025

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Awesome experience! We highly recommend Helms Bros. Were bought a lot of cars, and they are the BEST! More

by willisgay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

Feb 20, 2025

Helms Bros., Inc. responded

Thank you for the glowing review! It’s great to know that they've earned your trust through multiple car purchases. If you ever need anything, feel free to reach out!

February 08, 2025

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Everyone was very courteous and Professional. Any questions or concerns I Had were well addressed. More

by WJMAZZ97
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

Feb 10, 2025

Helms Bros., Inc. responded

Thank you for your kind words! We're glad to hear that our team was courteous and professional, and that all your questions and concerns were addressed. If you need anything else in the future, feel free to reach out. We're here to help!

Feb 11, 2025

WJMAZZ97 responded

Thank You.

February 07, 2025

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Employee Rating

Very friendly knowledgeable professional staff . especially our sales rep Kathleen Baade who was very helpful and guided us through the process More

by WHONEW6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

Feb 10, 2025

Helms Bros., Inc. responded

Thank you for your feedback! We're so glad to hear that Kathleen and the team provided friendly, knowledgeable, and professional service. If you need anything else, feel free to reach out!

December 05, 2024

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Employee Rating

Fantastic dealership. Always pleasant and helpful people. The showroom is always spotless with many cars to choose from.. More

by sspreco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Giacomo Liparoto

Dec 06, 2024

Helms Bros., Inc. responded

We’re so pleased to hear that you consistently have a positive experience with our team and enjoy our spotless showroom with a great selection of vehicles. Providing a welcoming and helpful environment is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

October 24, 2024

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Employee Rating

I felt very welcome from the moment I walked into the dealership, Kathleen was very knowledgeable about the car that I was interested in. I highly recommend her and her knowledge More

by SANDYANN1818
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Oct 25, 2024

Helms Bros., Inc. responded

We're thrilled to hear that Kathleen provided a warm welcome and shared her expertise about the car you were interested in. Your recommendation means a lot, and we look forward to assisting you again in the future!

September 02, 2024

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Employee Rating

Very professional and understandable of what they offer to me . Thank you very much for the opportunity to More

by NBOGDOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Helms Bros., Inc. responded

Thank you for your feedback! We're glad to hear that our team was professional and clear in explaining what we offer. We appreciate the opportunity to assist you and look forward to serving you again in the future!

August 17, 2024

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Employee Rating

A lot of variety of cars, good conditions for the prices still high, Customers service is not great like used to be More

by EMPRATOURMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto

Aug 21, 2024

Helms Bros., Inc. responded

We are sorry that your experience with us was less than satisfactory. We have searched our systems and are unable to locate you. Please reach out to our Manager to talk about your experience further. Thank you!

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