Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
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1,389 Reviews of Gallatin Chrysler Dodge Jeep Ram
This was by far the smoothest car buying experience I have ever had. The Sales staff made sure I got a great price without any hassle. I was in and out of the dealership within a couple of hours. I re have ever had. The Sales staff made sure I got a great price without any hassle. I was in and out of the dealership within a couple of hours. I really valued the honesty and transparency at Gallatin CDJR. They walked me through every step of the vehicle purchase. More
I came in with paper work saying I could get a new vehicle for less pay based off my credit, like a refinance . Left out with my old car still owing and a new car paying a lot a month with a $1000 dow vehicle for less pay based off my credit, like a refinance . Left out with my old car still owing and a new car paying a lot a month with a $1000 down payment More
Tim Campbell is an excellent sales associate. His experience and professionalism helped me make the perfect purchase. The dealership was welcoming and low pressure. His experience and professionalism helped me make the perfect purchase. The dealership was welcoming and low pressure. More
They were excellent about being "honest" about diagnosing repairs outside of the spectrum of my visit but were very punctual about the appointment arrival time and got my recall repairs done (catalytic conve repairs outside of the spectrum of my visit but were very punctual about the appointment arrival time and got my recall repairs done (catalytic converter replacement) in just a single afternoon. Unfortunately they never let me know when my vehicle was ready to pick up, they over-filled my oil and I had to dismantle, unhook and replace the TIMP module to keep my Jeep from throwing codes everytime I hit a small bump or curb. Futhermore, the thumbscrews to my air box were missing and and replaced with the push pins that are meant to hold trim pieces and they took both my Bosch 02 sensors that I just recently bought from Advance Auto but at least they put MOPAR sensors in it's place. They are a dealership and they are sale people. If I wasn't mechanical inclined myself, They have some strong sell points. More
Ive called three months in a row , they said they were going to have the part and didnt after , I waited an hour. If a recall was coming in the next day . Why didnt anyone check to see if it was there rat going to have the part and didnt after , I waited an hour. If a recall was coming in the next day . Why didnt anyone check to see if it was there rather than me wasting time. More
As a previous happy customer, I need to say this dealership has gone down hill, the new management now plays games and wastes peoples time, so buyer beware! Don't expect a fair or even a good dea dealership has gone down hill, the new management now plays games and wastes peoples time, so buyer beware! Don't expect a fair or even a good deal from this dealer, it's all about the profit now. They have lost me as a customer, I will not be going back! Good Luck! More
Everyone was nice an friendly an very welcoming. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. More
The management for used cars is the worst experience of dealing with a business to purchase anything I have ever experienced. They refused to provide missing fasteners and badges for the car I bought. I kn dealing with a business to purchase anything I have ever experienced. They refused to provide missing fasteners and badges for the car I bought. I knew the car had been in an accident, but the panels were misaligned terribly, and it was obvious that it had been repaired in quite a rush; with very little concern for quality or appearance. I asked 2 or 3 different managers for help to improve panel fitment (so bad it was causing chips by rubbing together). I also asked for the missing parts and badges, with them ignoring or refusing. More


















