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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,389 Reviews

1290 Nashville Pike

Gallatin, TN

37066

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1,389 Reviews of Gallatin Chrysler Dodge Jeep Ram

June 22, 2026

This was by far the smoothest car buying experience I have ever had. The Sales staff made sure I got a great price without any hassle. I was in and out of the dealership within a couple of hours. I re More

by James.hazelwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Smith
June 21, 2026

I came in with paper work saying I could get a new vehicle for less pay based off my credit, like a refinance . Left out with my old car still owing and a new car paying a lot a month with a $1000 dow More

by rrm74@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braedan Thaprasop
June 20, 2026

Tim Campbell is an excellent sales associate. His experience and professionalism helped me make the perfect purchase. The dealership was welcoming and low pressure. More

by meg1324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim “Goodguy” Campbell
Jun 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the review! It's wonderful to hear that Tim made your experience enjoyable and stress-free. We hope you love your new ride, and we hope to see you again at Gallatin Chrysler Dodge Jeep Ram!

June 19, 2026

They were excellent about being "honest" about diagnosing repairs outside of the spectrum of my visit but were very punctual about the appointment arrival time and got my recall repairs done (catalytic conve More

by SparkOfLogic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan, Deacon, and some other chick.
Jun 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate your detailed feedback. While we're glad to know the recall repairs were completed efficiently, it's concerning to hear about the issues you experienced post-service. We aim for a seamless process from start to finish and clearly there's room for improvement here. If you wouldn't mind reaching out directly, I'd like to better understand what happened so we can make it right. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 16, 2026

Great dealership. Salesperson and the financing manager worked with us to get the deal where we needed it to be. More

by bigrolar2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 16, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We love to hear this! Thank you for choosing Gallatin Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels!

June 15, 2026

Ive called three months in a row , they said they were going to have the part and didnt after , I waited an hour. If a recall was coming in the next day . Why didnt anyone check to see if it was there rat More

by Groleau23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela , Angela Darrell
Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you've experienced. It's never our intention to waste a valued customer's time, and we clearly dropped the ball here. If you could please call our dealership and ask for me specifically, I would like to personally assist you with getting this issue resolved quickly. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 13, 2026

As a previous happy customer, I need to say this dealership has gone down hill, the new management now plays games and wastes peoples time, so buyer beware! Don't expect a fair or even a good dea More

by Dave...
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, DJ Rogers
Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I'm genuinely sorry to hear about your disappointing experience with our dealership. We pride ourselves on providing excellent customer service and it sounds like we've fallen short in this case. If you're open to discussing the situation further, I would love an opportunity to make things right and see what we can do together moving forward. Please don't hesitate to reach out to me if there's anything I can assist with. Thank you, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

Jun 20, 2026 -

Dave... responded

Mr. Anthony, "Woody" thanks for reaching out, there is no need to contact you, we had a deal but it was you that prompted my review above, by playing games with the numbers. There are very few things that are worth more than MSRP pricing, and you all thought a new color was worth all the wasted time, instead we contacted another dealer and got a better deal. I see it online so you all still have it, but have now lowered the price. Best of Luck!

June 12, 2026

Everyone was nice an friendly an very welcoming. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. More

by cherylan1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kirk
Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with Andrew! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram. We appreciate your business and hope you enjoy your new Jeep!

June 11, 2026

The management for used cars is the worst experience of dealing with a business to purchase anything I have ever experienced. They refused to provide missing fasteners and badges for the car I bought. I kn More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan, Tim “Goodguy” Campbell
Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Richie, I'm truly sorry to hear about your disappointing experience with us. It's concerning to see your feedback, but I appreciate you sharing it. If you'd be willing to communicate with me further, I would love to address your issues and work towards a solution. Thank you for your time, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

Jun 12, 2026 -

richie responded

Anthnoy Givens, Thanks for responding. I have asked before, the things I requested were basicly minor. The hood, fenders, and front grill area to be realigned. (The driver's front fender is being hit by the hood and paint knocked off). The hood is higher in front and the gaps are terrible. Many of the fasteners on the radiator cover were missing. The Charger badge missing. The SXT badge missing. The lower valance under the front bomper missing. The rotors were warped and the front pads crystallized. ( ALREADY REPLACED THEM) This was really bad considering the car only had 10,000 miles when I purchased it. The left front lower control arm was bent, and the sway bar was very loose. (I had them repaired or replaced). The pieces that keep the hood level when closed were missing. I partially blame myself as I had waited almost 2 weeks to be able to pick the car up. It was after dark, and I couldn't see the extent of the missing and misaligned parts. So, if you want to help me let me know what your solution is.

June 11, 2026

Brandy Perry did a great job helping us in getting our Dodge Journey maintenance done.thanks Brandy!! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry 5 stars
Jun 11, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Gary, thank you for the great review! We will be sure to thank Brandy for her excellent work! - The Team at Gallatin Chrysler Dodge Jeep Ram

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