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Kathryn Venable

Overview Reviews (124) Inventory (163)

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Kathryn Venable

Kathryn Venable | Page 3

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8

124 Reviews

Overview Reviews (124) Inventory (163)

4.8

124 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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124 Reviews of Kathryn Venable

January 02, 2025

Dealership Rating

Employee Rating

First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Bradley, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Jan 03, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 28, 2024

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Employee Rating

Excellent service from the time I drove up until the time I left. No complaints as usual. I left. No complaints as usual. More

by sylestial

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Dec 30, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 25, 2024

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Employee Rating

Prompt and professional service. Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to Kathryn in service dept! Merry Christmas! More

by brouillette.susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are delighted to hear that Kathryn provided you with an accommodating service. We will be sure to pass the message along to her! We appreciate your feedback.

December 21, 2024

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Employee Rating

Excellent. The work was done in a timely and professional manner. The vehicle was washed as well. The work was done in a timely and professional manner. The vehicle was washed as well. More

by dthib2

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service team and that your vehicle was washed as well. We appreciate your feedback and look forward to serving you again in the future.

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and was told it would cost $ 100 when I got the truth I was very satisfied but if I didn't bring the car over for them to check it out I would of not purchased the part ordered and I would of been very unsatisfied everyone don't have $500 to pay for installation More

by GREGCHINN60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Dec 23, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 16, 2024

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Employee Rating

Kathryn was great to work with and made sure my vehicle was completed on time so I could make my appointment in New Orleans. was completed on time so I could make my appointment in New Orleans. More

by JEFFCOURTNEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 17, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with Kathryn at Price LeBlanc Lexus. We are happy to hear that she provided excellent service and ensured your vehicle was completed on time. We appreciate your business!

December 12, 2024

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Employee Rating

I was greeted immediately while still in my vehicle and processed through requested service in under 1hour. Waiting area very comfortable. processed through requested service in under 1hour. Waiting area very comfortable. More

by DRCHUCK_F

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 16, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a positive experience during your recent visit to Price LeBlanc Lexus. We appreciate your feedback and look forward to serving you again in the future.

December 07, 2024

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Employee Rating

The service was on time and accurate. The staff was very nice and the waiting area was clean. The staff was very nice and the waiting area was clean. More

by payts445

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Dec 09, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, payts445. We are pleased to hear that you had a positive experience during your visit with us. We appreciate your feedback and hope to see you again in the future.

December 04, 2024

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Employee Rating

Price Leblanc Lexus provided fast, efficient, and friendly service to me when I had to bring in my 2021 Lexus RX350 for service on Monday, December 2, 2024. friendly service to me when I had to bring in my 2021 Lexus RX350 for service on Monday, December 2, 2024. More

by CJJACKSON1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, CJJACKSON1. We are pleased to hear that our team provided you with fast, efficient, and friendly service during your visit with your 2021 Lexus RX350.

November 28, 2024

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Employee Rating

Great service. Fast and friendly. They take care of all their customers and it makes you want to come back. Fast and friendly. They take care of all their customers and it makes you want to come back. More

by Becky

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest

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Dec 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience, Becky. We're happy that you were pleased with our service and that you felt well taken care of. We look forward to welcoming you back in the future.

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