Kathy Do | Page 14

Best customer service Thanks to Kathy who reached out to me and help me through process of getting started and letting Nate take over whobunderstood what i was looking for. Thanks to Kathy who reached out to me and help me through process of getting started and letting Nate take over whobunderstood what i was looking for. This team is very Knowledgeable, Courtesy and Professional's throughout the whole process. Kyle in finance very professional explained the whole process made it less stressful. Very pleased with the friendly staff at the dealership. Painless is the right word when dealing with them all. Would recommend to all my friends go to Jim Bulter Kia the home of the friendly professional's !!! More

Report | Print

Not your typical car dealership experience- I saw a car online, called the dealership on a Saturday and spoke with John Williams. On Monday I drove it home. That beautiful KIA blue, turbocharged I saw a car online, called the dealership on a Saturday and spoke with John Williams. On Monday I drove it home. That beautiful KIA blue, turbocharged, navigation; Loaded. Just what I was looking for. John was friendly and professional. He answered all my questions and I drove the car without waiting. Everyone there did what they said they would do. I got more for my trade in than I thought I would. No pressure. No surprise fees or nonsense. Just personalized service. The only surprise was that I got more than I expected: A lifetime warranty on the engine & drivetrain, including the turbocharger. Included. Not from Kia. From this dealership. (I have been in other dealerships who offered that as an expensive add on.) I would highly recommend this dealership to anyone. Ask for John Williams. More

Report | Print

Highly Recommended I flew from out of town just to purchase a dad from Jim Butler!! Kathy is friendly and Kyle is the best!!! They will guarantee approval and they are h I flew from out of town just to purchase a dad from Jim Butler!! Kathy is friendly and Kyle is the best!!! They will guarantee approval and they are honest and not out to just get your money! This is important to me as I am young and don’t know much about cars! I will be back for that Kia Stinger only at Jim Butler Kia with Kyle!! Thank you!! More

Report | Print

Great customer service I was greeted with great customer service. My team was very helpful and worked hard to get in the right vehicle for me. I would definitely recommend t I was greeted with great customer service. My team was very helpful and worked hard to get in the right vehicle for me. I would definitely recommend these guys to anyone looking to purchase a new vehicle More

Report | Print

Wonderful experience From my initial internet chat to leaving the dealership with my new Kia Optima, the experience was wonderful. Everyone bent over backwards to make su From my initial internet chat to leaving the dealership with my new Kia Optima, the experience was wonderful. Everyone bent over backwards to make sure that they could make a deal with me that fit my budget needs and allowed me to leave with a gorgeous new Optima. I would definitely recommend this dealership and I look forward to working with them in the years to come! More

Report | Print

Helpful in all situations I had a unique situation, but Bryan and Justin worked with me for as long as it took to get me the vehicle I wanted. I highly recommend their service I had a unique situation, but Bryan and Justin worked with me for as long as it took to get me the vehicle I wanted. I highly recommend their service department as well. I will be a life-long customer! More

Report | Print

Best car buying experience Super friendly staff and a fast, easy, purchasing process. I would recommend them to friends and I will be back for my next purchase. Thanks guys! Super friendly staff and a fast, easy, purchasing process. I would recommend them to friends and I will be back for my next purchase. Thanks guys! More

Report | Print

Everything Runs Smoothly and There's NO Pressure Involved I've been a 3 year customer of Jim Butler Kia and I've never had one issue with their customer service! Jim Douglas was my sales representative and no I've been a 3 year customer of Jim Butler Kia and I've never had one issue with their customer service! Jim Douglas was my sales representative and now someone whom I can easily call friend. He went absolutely above and beyond to get in the car that I needed and wanted. He went to great lengths to see to it that I left the lot happy, confident, and loving my new leased vehicle, a 2017 Kia Sportage! The team at Jim Butler Kia is by far the BEST TEAM and I mean it when I say team. When you walk into this dealership, you walk into a community of diversified, friendly, that supportive collaborative envirnoment. Jim Douglas took care of me and if you're unsure of who to go to when you take a gander at this dealership, be sure to ask for Jim Douglas! He will take care of you! The man is good sales person and an even better human being! I hope Kia treats him as well as he treats his customers! Promotion in his near future sounds good!!! :) More

Report | Print

Dealership is is a scam I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to yo I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to you about everything. They work with a crooked finance company named Sierra Auto Financing please beware of that company and this dealership the finance company won't except your employment info no one at the Sierra Auto Financing company really speaks English well and when you ask for a supervisor they try and change there voice to be someone else. The Finance manager lied and forged my finance papers and put on the paper that I agreed to put money down and we never talked about putting any money down and he didn't send over the check stubs or banking documents that I supplied to them to make it seem like I was lying. Kathy Do is a sneaky lier so beware of her as well and please don't work with Kyle robison because he's a rat and a crook like Kathy Do, Ted Reed, Chris Brinley, Maria at Sierra Auto Financing not to mention that at Sierra Auto Financing when you call everyone you talk to literally tell you that their name is Maria so out of a so called 12 people living there all 12 people seem to be named Maria yes just a crazy crooked Finance company. Kathy Do calls you 100 times a day everyday while your at work and harrass you at your work place for no good reason people stay away from the Jim Butler Kia in Chesterfield, Mo if you go there they will take advantage of you lie cheat and steal from you and they do it by working with the crooked finance department BUYERS BEWARE OF THIS COMPANY!!!!!!!! More

Report | Print

Great experience at Jim Butler KIA.. I had a great experience working with Kyle Robinson at Jim Butler Kia..He made the buying process effortless? and quick when other dealers couldn't.. I had a great experience working with Kyle Robinson at Jim Butler Kia..He made the buying process effortless? and quick when other dealers couldn't.. More

Report | Print