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Kathy Perkins
Kathy Perkins at Jim Ellis Buick GMC Atlanta

Kathy Perkins | Page 2

Inventory Manager

Jim Ellis Buick GMC Atlanta

5862 Peachtree Blvd.
Atlanta, GA 30341

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Kathy Perkins

August 04, 2022

Dealership Rating
Employee Rating

Our company has a 2022 vehicle that we put in for service and repair. We did it four different times taking up employees at our company time. End result, scratches on the vehicle in two different areas and r More

by Info
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Brandon Cannon, John Jones

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Aug 23, 2022

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. Please give our Service Director, Jason Blanchard, a call at 678-259-0523 to discuss this further. Again, thank you for your feedback and have a wonderful day.

July 27, 2022

Dealership Rating
Employee Rating

Everyone in Customer Service was nice. Follow up was slow. My Rep was out sick. More

by WALKER.SHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon, John Jones

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Aug 03, 2022

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Manager, Jason Blanchard, directly at 678-259-0523. Again, thank you for your feedback and have a wonderful day.

July 27, 2022

Dealership Rating
Employee Rating

Presale service is great; post sale not so great! Still waiting on owed items. Nice showroom and pleasant staff. More

by sean71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Delacroix Kenya

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Aug 03, 2022

Jim Ellis Buick GMC Atlanta responded

Thank you for taking the time to leave us your honest feedback about your recent experience. We take your concerns seriously and will use this information to better our processes moving forward. If you have any further questions or concerns you would like to discuss please call our Service Manager, Jason Blanchard, directly at 678-259-0523. Again, thank you for your feedback and have a wonderful day.

Aug 03, 2022

sean71 responded

Scott Unger has been helpful in getting post items done. Been waiting 6 weeks for dealer provided items.

June 24, 2022

Dealership Rating
Employee Rating

The people at Jim Ellis were great to deal with including Blake in sales and Brady the finance manager. The car buying process still takes way too long but the facilities were nice and the process went smoot More

by sean71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Delacroix Kenya

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Jun 27, 2022

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2022

Dealership Rating
Employee Rating

took 3 hours for a SCHEDULED oil change and tire rotation. technician didn't put my air filter box back together and 2 bolts were missing. I had to drive back to the dealership to get this correcte More

by JACOBUCHITEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nicole Quinones

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May 28, 2022

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 25, 2022

Dealership Rating
Employee Rating

The service was very acceptable they took the car in on time and it was already on time the car was clean I was quite pleased More

by mken30338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon, John Jones

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May 27, 2022

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2022

Dealership Rating
Employee Rating

The salesman Igor was very helpful. I am very please with the salesman courtesy. He was very knowledgeable of gm car More

by Shussain44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Bugrovsky

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May 26, 2022

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

Dealership Rating
Employee Rating

Overall great communication and customer service I would recommend to anyone who has a gmc More

by O.JBELLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Brandon Cannon, John Jones, James Stecker, John

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May 23, 2022

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2022

Dealership Rating

I really liked my experience, with Steven Rowe as my technician. I enjoyed the balance of technology (text messages, online payments) and in person service via phone calls. I will come back for my Bui More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: steven

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Apr 13, 2022

Jim Ellis Buick GMC Atlanta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC! We look forward to your next visit! Take care!

June 27, 2020

Dealership Rating
Employee Rating

Jim Ellis Buick GMC Atlanta gave a pleasant welcoming from the beginning; I recommend this dealership to future customers. Thank you, Jim Ellis Buick GMC Atlanta. More

by brandoncoa
Recommend Dealer
Yes

Other Employees Tagged: John Anderson, Matt Braun, Blake Delacroix Kenya, Michael Mills

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Jun 28, 2020

Jim Ellis Buick GMC Atlanta responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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