Kathy Register
Kathy Register at Treasure Coast Lexus

Kathy Register | Page 45

Senior Certified Assistant Service Director

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

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4.8
591 Reviews

Dealership Experience

12 yrs, 8 mos

4.8

591 Reviews

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591 Reviews of Kathy Register

October 09, 2021

Dealership Rating
Employee Rating

Didn't fix issue with tire noise. Worst yet, when asked for appraisal they lowballed me by $4,000. More

by steven808oswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chad Bierle

Nov 23, 2021

Treasure Coast Lexus responded

Steven, I'm sorry we were not successful in addressing the noise that was occurring with your tires. If you still need assistance with your vehicle and if you would like to discuss your appraisal, please don't hesitate to reach out. We are eager to help. - Amber Woods - General Manager - awoods@treasurecoastlexus.com

October 08, 2021

Dealership Rating
Employee Rating

Have always been very pleased with this dealership, everyone in every department has been pleasant. More

by aburt777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Treasure Coast Lexus responded

We're so grateful to have such loyal customers like you! Thank you for taking the time to share some kind words about the Treasure Coast Lexus team, and we look forward to taking great care of you again down the road!

October 08, 2021

Dealership Rating
Employee Rating

My battery died and once i had my battery charged I took my Lexus in right away and they took care of it that morning. ☺️ More

by bncwilson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Treasure Coast Lexus responded

It was our pleasure to assist you! Thank you for coming to Treasure Coast Lexus for your battery repair and rating us five stars. Have a great weekend!

October 06, 2021

Dealership Rating
Employee Rating

The showroom, waiting room, and bathrooms are very clean. Friendly staff and nice refreshments available. More

by schapman51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 06, 2021

Treasure Coast Lexus responded

We are thrilled that you had such a positive visit to Treasure Coast Lexus! Thank you for stopping by to share your feedback, we look forward to welcoming you back next time.

October 03, 2021

Dealership Rating
Employee Rating

Great service from a well run dealership from ownership down , got my car done in a timely manner with courteous service More

by ukharry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellen Foster, Amber Woods , Whitney Smith

Oct 03, 2021

Treasure Coast Lexus responded

We are happy to see our team got you back on the road quickly and with confidence. Thanks for supporting Treasure Coast Lexus!

October 02, 2021

Dealership Rating
Employee Rating

Based on my interaction with this dealership it appears they try to get thing right. More

by CAROL4121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Treasure Coast Lexus responded

Thank you for this feedback. We want the most for our customers, and it is wonderful to hear that this has been reflected in your time working with us. We appreciate your support and hope to see you back at Treasure Coast Lexus. Safe travels!

October 02, 2021

Dealership Rating
Employee Rating

I love my Lexus GS it has been a fantastic automobile. All my past experiences with TCL service have been good. They have always been professional and courteous and take care of whatever issues I have wi More

by DOC1JRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Licausi , Robert Collier, Scott O'Keefe

Oct 04, 2021

Treasure Coast Lexus responded

Thank you for trusting our team with your business and your Lexus GS! We are thrilled that you are always so well taken care of and we are grateful for your review here at Treasure Coast Lexus. See you next time!

October 02, 2021

Dealership Rating
Employee Rating

Left me in the show room with little commutation. Wanted to buy out my lease car Up sell big time as I didn’t want to finance. Left when my car was finished with service. 3rd Lexus very disappointed More

by Boncaldwell10
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Licausi

Oct 18, 2021

Treasure Coast Lexus responded

I am very sorry that you didn't have a more successful time working with our team. We strive to accommodate the individual needs of our guests and it is disappointing that we left the wrong impression on this occasion. If you would be willing to speak with me about this further, I would be happy to clear things up and see what I can do to help. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

October 01, 2021

Dealership Rating
Employee Rating

I was told one price of a service on the phone and came in to a completely different price. The receptionist told me the quote she gave me over the phone and via text was only for a specific service that I More

by Mdemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Treasure Coast Lexus responded

I'm sorry to hear that your service experience left you frustrated. It seems as though a miscommunication may have occurred, and I will be sure to address the importance of clarity and detail with our team. If there is anything I can do to assist you at this juncture, please don't hesitate to contact me. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

September 30, 2021

Dealership Rating
Employee Rating

Always friendly, professional service with convenient appointment times. The availability of loaner cars and/or the fully stocked customer lounge makes for a better service experience. More

by paradisedreams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2021

Treasure Coast Lexus responded

Thanks for the wonderful review of Treasure Coast Lexus! We're pleased that our team was friendly, professional, and overall great to work with.

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