Kathy Smith | Page 12

Great place with great people Gates Nissan in Richmond KY is a great dealership and a great people that work that Kathy Smith and Pamela Thompson always takes care of us and we so Gates Nissan in Richmond KY is a great dealership and a great people that work that Kathy Smith and Pamela Thompson always takes care of us and we so appreciate it More

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Great 5 star Service 5 start service is what you should expect from a dealership. Gates Nissan did not disappoint. I was promptly greeted and once the service adviser rea 5 start service is what you should expect from a dealership. Gates Nissan did not disappoint. I was promptly greeted and once the service adviser realized it was my first time, she walked me inside to show me the waiting area where I waited for my vehicle to be serviced. Even at check out, I was explained how the rewards program they have works. Great team that made me feel welcome!! Thank you Gates Nissan! More

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Same great service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service I didn't buy my truck at Gates only because i had a certain truck I was looking for which was a Dodge. But I had to bring my truck to them for service. They actually care about your vehicle and the quality of service they preform on your vehicle and that makes me satisfied. More

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Helpful and friendly Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I Kathy and Pamela in service treat you with respect and they always try to get everything as close to perfection as possible. Very friendly service. I would recommend this dealership to anyone. Micheal in sales was wonderful and service is great. More

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Service As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. As always, service was prompt, staff friendly and helpful. I've been returning since my purchase 6 years ago, and will continue to do so. More

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Scheduled Oil Change. Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the Have been coming here for the past 2 1/2 yrs for maintenance and oil changes, and always top quality service from making an appointment to paying the bill  I would highly recommend to anyone.  More

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Located problem thru diligent testing My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for e My 2019 Murano developed a problem with a radar unit. Gates Nissan repeatedly tested the vehicle and persistently ran codes on the day I left it for evaluation. They evaluated diligently and found the issue and replaced the part at no cost. Routine service for my Nissans has always been extensive and top notch. More

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Personalized Service and Top Shelf Car Care This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service departme This is my first visit to Gates Nissan and it is now my goto location for service on my Infiniti. The waiting area is comfortable and service department was attentive and kept me well informed regarding my service visit. Washed my SUV after completion of service and the price was below what I expected. Why drive 30 miles to the Infiniti dealership when I can get this level of service in my own backyard. 5 Star Service! More

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Oil change This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do This was my second time in for a oil change always friendly and courteous and the wait was very short. And there also very informative of what they do. More

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"Enjoyed the trip to the shop" Top quality of service from making the appointment, to paying the bill. Kathy got me in right away, said it would be ready at 2:00 and so it was. Ever Top quality of service from making the appointment, to paying the bill. Kathy got me in right away, said it would be ready at 2:00 and so it was. Every trip has been a pleasure. I'm hooked on Gates. Mike Anderson More

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