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Katie Johnson
181 Reviews
I have been with the Winchester Mitsubishi family for almost 7 years. My goal here is to help guide you and give you all the information you need to make an educated decision before you come in to check out our selection! I am here to help with any questions or concerns that you may have along the vehicle buying/browsing journey! I will pair you with one of our dedicated Sales Specialist's who can help you get into a new ride with ease! My favorite part of my job is helping to make the Car-Buying experience a great one for every customer and make sure you are truly happy with your purchase! My job also requires consistent Data Analysis of lead source performance, and BDC and Sales staff performance. I am also responsible in ensuring that we are knowledgeable about current trends and demographics for marketing purposes.
Read moreDealership Experience
9 yrs, 9 mos
Languages Spoken
English
181 Reviews
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181 Reviews of Katie Johnson
March 16, 2026
I purchased a 2024 Kia Carnival LX from this dealership and had a very positive experience initially. The sales team was responsive and even delivered the vehicle to my home about an hour away, which I app and had a very positive experience initially. The sales team was responsive and even delivered the vehicle to my home about an hour away, which I appreciated. However, the experience quickly became frustrating once it came time to finalize the paperwork. When the vehicle was delivered and I sat down to sign the documents, I discovered that multiple items were incorrect, including my name being spelled incorrectly throughout the paperwork. Because of this, the documents had to be corrected, overnighted to me, and sent back again, which unnecessarily delayed the process. I had also clearly requested that my existing license plates be transferred to the new vehicle, but this was not done until I followed up multiple times. It ultimately took several weeks to get this resolved. More recently, I’ve been dealing with issues with the vehicle’s doors and simply asked if their service department could take a look and help determine whether the issue would be covered under warranty. I was not asking them to take responsibility for the problem, only for assistance from their service team. Unfortunately, communication has since stopped and I have not received a response. The sales experience started off well, but the errors with the paperwork, the delays in handling the plate transfer, and the lack of follow-up when issues arose have been very disappointing. Customer service should not end once the sale is completed. More
by Milly
Verified CustomerOther Employees Tagged: Ramona Torres
May 19, 2025
VIP service! !!!!!! Diamond Club recommended! Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, yay! !!!!!! Diamond Club recommended! Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, Yay, yay! More
by antoniobrentini
Other Employees Tagged: Tarek Madi , Ben Shabib
December 03, 2024
The dealership is very clean and all staff and salesman are very nice and pleasant are very nice and pleasant More
by gunderbarbara3
Other Employees Tagged: Tarek Madi
October 24, 2024
Good service good overall experience Tarek the carsalesmen went above and beyond to get me in a suv would recommend to everyone carsalesmen went above and beyond to get me in a suv would recommend to everyone More
by bige1546
Other Employees Tagged: Patrick Brinkmeier, Tarek Madi
October 12, 2024
I drive from Nova to get my vehicle serviced here, quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes a quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes and state inspection. Ask for Ben. More
by Hass
Other Employees Tagged: David Padilla, Rafel Jabour , Ben Shabib
February 25, 2024
Terrible dealership! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! !!! Your staff lied about almost everything from the beginning. Bait and switch tactics during the sales process. Horrible!!! More
by angel.4us
Other Employees Tagged: David Padilla, Ramona Torres, Rafel Jabour, Tarek Madi , Patrick Driscoll, Kelly Hutchinson, Terry Maddox
October 22, 2023
The manager of the fix department is not honest and professional. I will never be able to come again to you. professional. I will never be able to come again to you. More
by KEROLESBOTROS222
Other Employees Tagged: Ramona Torres , Ryan Seabright
October 14, 2023
Excellent staff, highly qualified mechanics. Extremely pleased with the service provided. Decor inviting. Price was surprising. Very satisfied and would drive 70 plus miles to have my car se Extremely pleased with the service provided. Decor inviting. Price was surprising. Very satisfied and would drive 70 plus miles to have my car serviced there. Thank you! More
by info@brennerpassphotography.com
Other Employees Tagged: Matthew Thomas
September 16, 2023
Katie is the most hard working and caring individual. She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all que She loves what she does and it shows. i will always be a customer with her there! Patrick was very nice and explained everything and answered all questions. They are the best. More
by taramcdaniel60
Other Employees Tagged: Patrick Driscoll
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